We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"This solution allows me to restore either the VM or the data, depending on what is needed."
"The backup features are very useful."
"Setting up Azure Backup is straightforward and the total deployment time was about a month."
"Azure Backup is good because it is entirely cloud-based, which means that you can be 99.9% sure that your backup is safe."
"The daily backups have become easier since we no longer need to handle large backups. The use of Azure Backup as a service has proven reliable and simplified our daily operations. Previously, we relied on LTO backups for data retention, but after migrating to the cloud and adopting Azure Backup, the delivery process has become smoother."
"The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."
"The best aspect of the solution is its backup functionality."
"Our client’s infrastructure is protected by the tool."
"The possibility of recovering up-to-the-moment data is very useful."
"There are no problems in terms of stability."
"The backup feature for this product is good. It is easy to set up and easy to scale."
"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."
"It's easy to use."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"The solution is very user-friendly. After setting up five machines for our customers we teach them how to set up the agent and start doing their backups. It is very easy for them once they see how to do it, they like to do it on their own."
"The solution is scalable."
"The product must improve on a database level."
"The solution is still in its infancy; it's not a mature product yet."
"Azure Backup must include features similar to enterprise solutions."
"Technical support is in need of improvement."
"I can’t use the solution to restore another native cloud solution. Azure must add this new feature."
"While Azure Backup allows ingress data, the egress data is chargeable, which should be excluded."
"The only thing I would say that could be improved is the reporting."
"It can be further improved by continuously meeting its compliance requirements."
"I would like to see encryption included in the next release to encrypt the data that we are backing up."
"In the next release, I would like to see better pricing and more integration with the other products in Dell EMC."
"The UI is not user-friendly."
"The support is an area with concerns where improvements are required."
"The configuration is too complex."
"The licensing rules are difficult to navigate and understand."
"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"The user interface is hard to use, it should be simplified. There are a lot of web-based management interfaces which they should consider."
Azure Backup is ranked 7th in Backup and Recovery with 50 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Dell PowerProtect Data Manager, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Rubrik. See our Azure Backup vs. Dell NetWorker report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
