We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."
"It's easy to deploy."
"With a couple of buttons, we can configure a VM for a backup and use the wall service, the storage wall service, pretty seamlessly."
"The initial setup was very easy."
"It is easy to schedule backups."
"The backup features are very useful."
"I like the product's restoration cases."
"It's very simple to configure which is very useful. It's not complex to configure it."
"It can support many different versions, both newer and older."
"I feel that it is a good product."
"The initial setup is very easy. It's incredibly fast."
"NetWorker has very good scalability."
"Good scalability and virtual environment protection."
"The GUI is the best feature. It's very good and easy to use."
"This solution is very stable."
"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."
"Azure Backup's licensing model is very challenging because it doesn't give a clear picture."
"The user interface is a little bit confusing and it could be better."
"In Avamar, the file-based restores are very quick and fast, whereas, in Azure Backup, VM restore is super easy, but if I have to do a file or a folder restore, I have to mount the entire VM image. I have to wait for some time for it to be mounted, and then I have to go inside and then check the file and copy it somewhere. It's a bit of a manual process, whereas in Avamar, you can directly select a file and folder, and it'll recover with whatever permissions you want."
"We would like to see some kind of notification given to the user that a file was not synchronized well or what may have happened."
"It still does not have a lot of customization, especially if your workloads are not in Azure."
"It can be further improved by continuously meeting its compliance requirements."
"The product could improve its performance."
"The support for Office365 backup is atrocious and is something that has to be improved."
"The user interface of this solution could be improved. It is not user friendly and is difficult to understand for new users. New users struggle to understand the logic."
"There could be a possibility of constructing full backups from incremental data intelligently."
"The product should provide integration with AWS."
"The user interface is hard to use, it should be simplified. There are a lot of web-based management interfaces which they should consider."
"The support is an area with concerns where improvements are required."
"The user interface has to be improved"
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"The front end of the solution could improve. The user-friendliness is lacking."
Azure Backup is ranked 7th in Backup and Recovery with 50 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Dell PowerProtect Data Manager, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Rubrik. See our Azure Backup vs. Dell NetWorker report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.