We performed a comparison between Azure OpenAI and IBM Watson Studio based on real PeerSpot user reviews.
Find out in this report how the two AI Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Generative AI or GenAI seems to be the best part of the solution."
"The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment."
"Azure OpenAI is very easy to use instead of AWS services."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"The product saves a lot of time."
"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"We can use the solution to implement our tasks and models quickly."
"The solution is very easy to use."
"It is a very stable and reliable solution."
"The most important thing is that it's a multi-faceted solution. It's a kind of specialist, not a generalist. It can produce very specific information for the customer. It's totally different from Google or any search engine that produces generic information. It's specialty is that it's all on video."
"Watson Studio is very stable."
"IBM Watson Studio consistently automates across channels."
"The main benefit is the ease of use. We see a lot of engineers in our site and customers that really like the way the tools are able to work with the people."
"It is a stable, reliable product."
"Technical support is great. We have had weekly teleconferences with the technical people at IBM, and they have been fantastic."
"We are awaiting the new updates like multi-model capabilities."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"Sometimes, the responses are repetitive."
"We encountered challenges related to question understanding."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"Azure OpenAI is not available in all regions, and its technical support should be improved."
"The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future."
"The product must improve its dashboards."
"The decision making in their decision making feature is less good than other options."
"It's sometimes easy to get lost given the number of images the solution opens up when you click on the mouse and the amount of different tabs."
"I want IBM's technical support team to provide more specific answers to queries."
"More features in data virtualization would be helpful. The solution could use an interactive dashboard that could make exploration easier."
"The solution's interface is very slow at times."
"We would like to see it less as one big, massive product, but more based on smaller services that we can then roll out to consumers."
"Some of the solutions are really good solutions but they can be a little too costly for many."
"We would like to see it more web-based with more functionality."
Azure OpenAI is ranked 2nd in AI Development Platforms with 17 reviews while IBM Watson Studio is ranked 7th in AI Development Platforms with 13 reviews. Azure OpenAI is rated 8.0, while IBM Watson Studio is rated 8.2. The top reviewer of Azure OpenAI writes "Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions". On the other hand, the top reviewer of IBM Watson Studio writes "A highly robust and well-documented platform that simplifies the complex world of AI". Azure OpenAI is most compared with Google Vertex AI, Amazon SageMaker, Microsoft Azure Machine Learning Studio, Hugging Face and IBM Watson Machine Learning, whereas IBM Watson Studio is most compared with Databricks, Microsoft Azure Machine Learning Studio, Google Vertex AI, Amazon Comprehend and IBM SPSS Modeler. See our Azure OpenAI vs. IBM Watson Studio report.
See our list of best AI Development Platforms vendors.
We monitor all AI Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
