We performed a comparison between Barracuda Email Protection and Cisco Secure Email based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on peerSpot user reviews, Barracuda Email Protection is more affordable and user-friendly, while Cisco Secure Email offers more advanced features and customization options.
"Defender helps us prioritize threats across our organization."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Since we have started using the solution, there have been fewer compromises."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"When we got the service, it included the email archiver with unlimited storage."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The product is easy to deploy and maintain."
"The most valuable features are security and ease of use."
"The product's initial setup phase was easy."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The product must provide better malware detection."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We need a separate license and we don't know how to get the license that is required."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The XDR dashboard has room for improvement."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"The platform's pricing needs improvement."
"The policies are set up in Barracuda by default; we don't have any control over them."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The solution's reporting mechanism is a little poor and could be improved."
"Barracuda Essentials can improve by continually adding more features."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The product's GUI for the dashboard needs improvement."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Barracuda Email Protection is ranked 15th in Email Security with 13 reviews while Cisco Secure Email is ranked 2nd in Email Security with 55 reviews. Barracuda Email Protection is rated 8.8, while Cisco Secure Email is rated 8.4. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Mimecast Email Security, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense. See our Barracuda Email Protection vs. Cisco Secure Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.