We performed a comparison between Barracuda Email Protection and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's scalability is good."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The technical support is good and quick to resolve issues."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The solution is straightforward to set up."
"When we got the service, it included the email archiver with unlimited storage."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The product is easy to deploy and maintain."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most valuable features of the solution are spam protection and email continuity."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"The initial setup is not overly complex."
"The interface is really good."
"I'd like some additional features any product can give me to protect our environment in a better way."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The pre-sales cost calculations could be more transparent."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The company should focus on adding threats that the solution is currently unable to detect."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"The platform's pricing needs improvement."
"Barracuda Essentials can improve by continually adding more features."
"The policies are set up in Barracuda by default; we don't have any control over them."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The solution's graphical user interface (GUI) could be improved visually."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The solution's reporting mechanism is a little poor and could be improved."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"They need to adjust the spam filtering and make it stronger."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"The enterprise security feature needs improvement."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"It is a bit expensive than the market price."
"The patch management could improve in Trend Micro Email Security."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Barracuda Email Protection is ranked 15th in Email Security with 13 reviews while Trend Micro Email Security is ranked 8th in Email Security with 22 reviews. Barracuda Email Protection is rated 8.8, while Trend Micro Email Security is rated 8.0. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Mimecast Email Security, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway. See our Barracuda Email Protection vs. Trend Micro Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
