We performed a comparison between Barracuda Email Protection and Cisco Secure Email based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on peerSpot user reviews, Barracuda Email Protection is more affordable and user-friendly, while Cisco Secure Email offers more advanced features and customization options.
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender for Office 365 is a stable solution."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"There are several features that I consider valuable."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The deployment capability is a great feature."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The most valuable features are security and ease of use."
"When we got the service, it included the email archiver with unlimited storage."
"The solution is straightforward to set up."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features."
"The tool has a DLP solution which we can implement. Its database is updated regularly."
"The security features are valuable."
"The product's initial setup phase was easy."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"The system enables end users to manage their own whitelists/blacklists."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft Defender for Office 365 should be more proactive."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"There is room for improvement in terms of reporting."
"The custom alerts have to improve a lot."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We need to be able to whitelist data at the backend."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The solution's graphical user interface (GUI) could be improved visually."
"The platform's pricing needs improvement."
"They could simplify the licensing and the pricing."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The solution's reporting mechanism is a little poor and could be improved."
"I would like to see better integration with other products."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"I would rate the stability a six out of ten. We had multiple issues with the stability."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"We would like to see more options for the customization of content filters."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Barracuda Email Protection is ranked 15th in Email Security with 13 reviews while Cisco Secure Email is ranked 2nd in Email Security with 56 reviews. Barracuda Email Protection is rated 8.8, while Cisco Secure Email is rated 8.4. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Fortinet FortiMail, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense. See our Barracuda Email Protection vs. Cisco Secure Email report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.