We performed a comparison between BeyondTrust Endpoint Privilege Management and BeyondTrust Privileged Remote Access based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support is good."
"I'm a BeyondTrust partner and I have multiple deployments, four or five banks right now. The features that give us quite an edge compared to what our competitors are offering - like IBM or Thycotic - are the Session Management, that is quite a big one; also the recording of keystrokes. In addition, there is the password vaulting and state-of-the-art Password Management, which I haven't seen in other products."
"BeyondTrust has very good integrations with quite a lot of security vendors such as SailPoint, IBM, FortiGuard, Splunk, etc."
"The solution's least privilege enforcement has helped us ensure access is given to only the required people."
"I find the comprehensive Privilege Access Management features valuable, including automation, and the ability to integrate with applications and the Windows operating system."
"Reduces major vulnerabilities by removing local administrator privileges."
"The features related to application elevate is amazing. It helped the company to remove almost all admin local users."
"I would say session management on the go is the most valuable feature. When the session is going on, you can stop the session without terminating it for justification. You can cancel it. The recording takes very little space. Those are some things which the customers are worried about when they talk about session recording."
"I like all of it. You can access computers that are on a DMZ. You can access computers that are off the network and on the network. You pretty much have access to computers wherever they are. As long as they have the client on them, you can get to them. So, it is convenient, but its main feature is that you can use your smart card to elevate your privileges remotely. That's a great feature."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"The scalability is excellent."
"Its initial setup process is straightforward."
"This product is very stable and scalable. This is an excellent platform."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"We can truly elevate our admin rights while we're in there to fully take control of a system and manage it as if it was sitting right here on our desk. Most of the organization has gone to remote work or work from home. With that being the case, this solution allows us to be able to still work with our end-users, even though they're not always sitting on our network."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"The other area to improve is that they rely on MS SQL servers only. You cannot have any other database behind them. They have to be on MS SQL. If they can do something about these issues, this would be a better alternative for some customers."
"The product should improve its price."
"The deployment process should be clarified or made simpler. It would be helpful if the solution had in-app tutorials for users to look at as they progress through the system. Sometimes we get lost and need to go back to check what exactly the function was. There should be small hints around major key functions. It would go a long way in speeding up the deployment process."
"It only has limited support for Mac."
"There are three types of endpoints. If we need to use them in the solution, then we need to purchase the licenses separately. The tool needs to improve its licensing."
"The program updates are very rare and the frequency is too far apart to take care of bug fixes and adding the latest features."
"A valuable enhancement could be the capability to deploy agents directly through the console."
"What's bothering me, which is true of all of them, is that sometimes, the error codes that come up don't necessarily get reflected in the searches within their support sites or they're out of date. I would rather search by an error code than type in the text and search for it by text because the error code means that it is programmatic, and it is known. It might not be desired, but it at least is not unexpected. If you don't have an error code, you just get an anomalous error, and if it is lengthy, it can be difficult to search and find the specific instance you're looking for. This is something I would like all of them to improve. BeyondTrust, CyberArk, Centrify, and Thycotic could do some improvements in staying up to date and actually allowing you to search based on the product version. They are assuming that everybody is on their way to release. They put out a new release, but it is not reflected on the support site, which makes no sense to me, especially when they revamp all the error codes. They all have been guilty of this in some way."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution."
"The price is pretty expensive."
"Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer."
"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy."
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BeyondTrust Endpoint Privilege Management is ranked 4th in Privileged Access Management (PAM) with 27 reviews while BeyondTrust Privileged Remote Access is ranked 3rd in Privileged Access Management (PAM) with 21 reviews. BeyondTrust Endpoint Privilege Management is rated 8.0, while BeyondTrust Privileged Remote Access is rated 8.6. The top reviewer of BeyondTrust Endpoint Privilege Management writes "Admin rights can be granted and revoked within minutes and that is what everything comes down to, for us". On the other hand, the top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". BeyondTrust Endpoint Privilege Management is most compared with CyberArk Endpoint Privilege Manager, Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager, Delinea Secret Server and ARCON Privileged Access Management, whereas BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, BeyondTrust Remote Support, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Password Safe and WALLIX Bastion. See our BeyondTrust Endpoint Privilege Management vs. BeyondTrust Privileged Remote Access report.
See our list of best Privileged Access Management (PAM) vendors.
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