We performed a comparison between BeyondTrust Endpoint Privilege Management and ObserveIT based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."One of the valuable features is the absence of any local user in a unique system. All users are defined in the AD; communication is only between Unix and AD."
"The asset discovery feature is the solution's most valuable aspect. It's very easy to pull assets into the database of the solution manager."
"The privileged access management into sensitive systems is very valuable. That includes control from the endpoint all the way through to the managing of passwords and credentials that are used by the person to access the sensitive information. It's very useful, because nobody ever really maintains passwords for those endpoint systems. It's maintained in the Dropbox password file."
"I would say session management on the go is the most valuable feature. When the session is going on, you can stop the session without terminating it for justification. You can cancel it. The recording takes very little space. Those are some things which the customers are worried about when they talk about session recording."
"I'm a BeyondTrust partner and I have multiple deployments, four or five banks right now. The features that give us quite an edge compared to what our competitors are offering - like IBM or Thycotic - are the Session Management, that is quite a big one; also the recording of keystrokes. In addition, there is the password vaulting and state-of-the-art Password Management, which I haven't seen in other products."
"The notable aspect is its ability to capture the application's behavior comprehensively and this thorough analysis is crucial for effective policy management."
"Technical support is good."
"It's relatively straightforward to set up, especially if you are deploying to the cloud."
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"The program updates are very rare and the frequency is too far apart to take care of bug fixes and adding the latest features."
"The deployment process should be clarified or made simpler. It would be helpful if the solution had in-app tutorials for users to look at as they progress through the system. Sometimes we get lost and need to go back to check what exactly the function was. There should be small hints around major key functions. It would go a long way in speeding up the deployment process."
"Their technical support could be more responsive and helpful."
"It only has limited support for Mac."
"It keeps on breaking every now and then. It is not yet mature. Every time something new comes up or we run into some new issues, the culprit is BeyondTrust because the agents and the adapter are not mature. The new development process goes on, and they're not able to handle things. It should be mature. It shouldn't break every now and then."
"The other area to improve is that they rely on MS SQL servers only. You cannot have any other database behind them. They have to be on MS SQL. If they can do something about these issues, this would be a better alternative for some customers."
"There is room for improvement in having the solution align more with standards. We're always shoehorning the product into the standards. It's not that it doesn't work for standards, it does. But Quick Start Policies are pretty close to what we need. The vendor needs to keep looking at GDPR, 27001, and 27701. That's why our clients buy the product."
"What's bothering me, which is true of all of them, is that sometimes, the error codes that come up don't necessarily get reflected in the searches within their support sites or they're out of date. I would rather search by an error code than type in the text and search for it by text because the error code means that it is programmatic, and it is known. It might not be desired, but it at least is not unexpected. If you don't have an error code, you just get an anomalous error, and if it is lengthy, it can be difficult to search and find the specific instance you're looking for. This is something I would like all of them to improve. BeyondTrust, CyberArk, Centrify, and Thycotic could do some improvements in staying up to date and actually allowing you to search based on the product version. They are assuming that everybody is on their way to release. They put out a new release, but it is not reflected on the support site, which makes no sense to me, especially when they revamp all the error codes. They all have been guilty of this in some way."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
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BeyondTrust Endpoint Privilege Management is ranked 4th in Privileged Access Management (PAM) with 27 reviews while ObserveIT is ranked 2nd in User Activity Monitoring. BeyondTrust Endpoint Privilege Management is rated 8.0, while ObserveIT is rated 8.4. The top reviewer of BeyondTrust Endpoint Privilege Management writes "Admin rights can be granted and revoked within minutes and that is what everything comes down to, for us". On the other hand, the top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". BeyondTrust Endpoint Privilege Management is most compared with CyberArk Endpoint Privilege Manager, Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager, Delinea Secret Server and ARCON Privileged Access Management, whereas ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and Dtex Systems.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
