We performed a comparison between Binary Defense MDR and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"The product’s most valuable feature is rapid response."
"The product's most valuable feature is its ability to view environmental activities."
"It is a scalable solution."
"The product’s most valuable features are integration and endpoint protection."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"I would like to see more frequent check-ins with our security status."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I would like to get more reports from Binary Defense about what they're blocking."
"The integration with third-party solutions as an area for slight improvement"
"The product's pricing could be less expensive."
"Threat intelligence is an area for improvement for MDR."
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
"There is room for improvement in performance and upgrades."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"Sophos MDR lacks integration with MDM solutions."
"The product's stability needs improvement."
Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews while Sophos MDR is ranked 6th in Managed Detection and Response (MDR) with 20 reviews. Binary Defense MDR is rated 9.2, while Sophos MDR is rated 8.4. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Arctic Wolf Managed Detection and Response, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Trend Micro Managed XDR, Arctic Wolf Managed Detection and Response and Bitdefender MDR. See our Binary Defense MDR vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
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