We performed a comparison between CrowdStrike Falcon Complete and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The case interface is Binary Defense MDR's most valuable feature."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Binary Defense has a human service department that provides live monitoring for our systems."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."
"Its ease of use is valuable. Nothing is left to you."
"Its machine learning and AI features are good."
"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us."
"It is a stable solution."
"The solution is user-friendly."
"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."
"The threat intelligence of CrowdStrike Falcon is the most valuable feature."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The product's most valuable feature is its ability to view environmental activities."
"The product’s most valuable feature is rapid response."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"The product’s most valuable features are integration and endpoint protection."
"The solution is stable."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I would like to see more frequent check-ins with our security status."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The current reporting system could benefit from improvement."
"CrowdStrike Falcon Complete does not include patch management functionality."
"There have been some issues with Falcon Complete's performance."
"Pricing is definitely a problem. It could be cheaper for licensing."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."
"The simplicity of CrowdStrike Falcon Complete's content control and firewall management should be improved."
"The licensing is a bit complex."
"The documentation that they had for the use of their API's was not very helpful."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"Threat intelligence is an area for improvement for MDR."
"There is room for improvement in performance and upgrades."
"Endpoint protection is very slow."
"Sophos MDR lacks integration with MDM solutions."
"The reports should be more comprehensive and easier to organize."
"Once in a great while, an update fails."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews while Sophos MDR is ranked 6th in Managed Detection and Response (MDR) with 20 reviews. CrowdStrike Falcon Complete is rated 8.6, while Sophos MDR is rated 8.4. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Red Canary MDR and Huntress, whereas Sophos MDR is most compared with SentinelOne Vigilance, Trend Micro Managed XDR, Arctic Wolf Managed Detection and Response, Bitdefender MDR and Microsoft Defender Experts for Hunting. See our CrowdStrike Falcon Complete vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
