We performed a comparison between SentinelOne Vigilance and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The case interface is Binary Defense MDR's most valuable feature."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The SentinelOne Active EDR is the most valuable feature."
"The initial setup process was straightforward."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The most valuable feature of the solution is its performance, which is very important for us in our company."
"In our company, we use SentinelOne Vigilance for security purposes. We not only use it to detect viruses but also to monitor any activities on the endpoints so that we can take appropriate measures to mitigate any potential threats."
"SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."
"I would rate SentinelOne's customer service and support a five out of five."
"The product is stable."
"The product gives us good visibility into what is happening inside the company."
"The most valuable feature is threat hunting."
"It is a scalable solution."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"I would like to see more frequent check-ins with our security status."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"I would like to get more reports from Binary Defense about what they're blocking."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The tool needs improvement in clear communication and detection."
"The solution should add endpoint clients for mobile and Linux devices because it currently doesn't support them."
"When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service."
"It is not easy to remove the customer without the dashboard."
"The solution's memory forensics capabilities and hard disk capacities are quite basic."
"SentinelOne Vigilance doesn't have a direct connection with MSPs."
"My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."
"I suspect that the areas for improvement may not necessarily lie within the tool itself but rather in our organization's lack of knowledge and understanding of cybersecurity. Cybersecurity is a complex area, and our organization has a skill set deficit. Therefore, we rely on our cybersecurity support company to help us manage the tool and handle incidents. Our limited expertise sometimes prevents us from fully utilizing them or identifying potential gaps."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"Threat intelligence is an area for improvement for MDR."
"One of the limitations that we have found is with communications and the languages in different countries."
"It could be more secure."
"The integration with third-party solutions as an area for slight improvement"
"Its technical support could be better."
"Sophos MDR's support and basic training of their devices could be improved."
"They should improve XDR and threat protection capabilities for zero-day attacks."
SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 18 reviews while Sophos MDR is ranked 6th in Managed Detection and Response (MDR) with 20 reviews. SentinelOne Vigilance is rated 8.4, while Sophos MDR is rated 8.4. The top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR and Arctic Wolf Managed Detection and Response, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, Trend Micro Managed XDR, Arctic Wolf Managed Detection and Response, Bitdefender MDR and Microsoft Defender Experts for Hunting. See our SentinelOne Vigilance vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
