We performed a comparison between Bitdefender GravityZone EDR and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"It's easy to deploy."
"The performance is great."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"Great protection against malware, ransomware, and any other forms of malicious software."
"The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"We have had no issues with the support and consider it to be good, even when it comes to accredited resellers."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"The interface is very good."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
"WatchGuard Threat Detection and Response is a reliable solution."
"The tool provides automated responses."
"The solution is very easy to use."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The only minor concern is occasional interference with desired programs."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Making the portal mobile friendly would be helpful when I am out of office."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The support needs improvement."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"There's room for improvement in terms of protection. That's my primary concern."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"I have not had used the EDR portion of the solution to do any custom scripting to allow further advanced operations on the endpoints. From what I understand from reading the comments on reviews is that it is not particularly flexible in this regard."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"The administrative UI/UX could be significantly improved."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"The ease of detecting where an issue is should be improved."
"The solution is a bit confusing and there are unusual complications with setup."
More WatchGuard Threat Detection and Response Pricing and Cost Advice →
Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while WatchGuard Threat Detection and Response is ranked 27th in Endpoint Detection and Response (EDR) with 12 reviews. Bitdefender GravityZone EDR is rated 8.6, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Darktrace, Intercept X Endpoint and Cortex XDR by Palo Alto Networks. See our Bitdefender GravityZone EDR vs. WatchGuard Threat Detection and Response report.
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