We performed a comparison between Bitdefender GravityZone EDR and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. Cynet offers strong ransomware protection and an intuitive interface. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools.
Service and Support: Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services. Customers generally think Cynet is affordable and a good value for its features.
ROI: Bitdefender GravityZone EDR offers varied ROI based on different situations. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer Bitdefender GravityZone EDR over Cynet. Users appreciate GravityZone EDR's firewall functionality, advanced control options, centralized dashboard, and robust security measures. Our reviews say GravityZone EDR provides a more user-friendly experience and better value for the price.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product's initial setup phase is very easy."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Forensics is a valuable feature of Fortinet FortiEDR."
"NGAV and EDR features are outstanding."
"The price is low and quite competitive with others."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"They are constantly updating the solution against malware."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"Great protection against malware, ransomware, and any other forms of malicious software."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"Bitdefender GravityZone Ultra has many features, such as VPN, web filtering, and email filtering. The product has many good reviews, and I like how straightforward it is to implement. It's also easy to access and use."
"The setup was easy."
"It efficiently investigates security incidents."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use."
"A reliable security system that automatically quarantines anything suspicious."
"We are using almost all of the features and we find it quite good overall."
"The feature I find most valuable, is the reality graphical user interface."
"The visibility it gives is excellent."
"I like that you can implement it in the managed service portfolio."
"A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
"The product is very easy to use. Customers really appreciate that."
"FortiEDR can be improved by providing more detailed reporting."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The SIEM could be improved."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Detections could be improved."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The one thing that we are missing and want to see is user analytics. So, that is what I'm really interested in: behavior analytics and end user behavior."
"We would like to see password management integrated into the solution because I don't like having a third-party password management system."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"Other solutions are cheaper than GravityZone."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"The interface could be improved."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"Automation could be improved, and orchestration could be added to the features."
"Cynet fails to deploy the same technology in mobile devices."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities."
"A support center in Asia is needed."
"Compliance reports need to improve."
Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while Cynet is ranked 14th in Endpoint Detection and Response (EDR) with 35 reviews. Bitdefender GravityZone EDR is rated 8.6, while Cynet is rated 8.8. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint, whereas Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and ESET Endpoint Protection Platform. See our Bitdefender GravityZone EDR vs. Cynet report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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