We performed a comparison between Bitsight Third-Party Risk Management and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, BitSight, OneTrust and others in IT Vendor Risk Management."I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The solution is user-friendly."
"Its customer service team responds quickly."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Offers open ports from an external point of view."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"The agent that gets installed on the endpoints or on people's laptops and devices is a Cisco AnyConnect Umbrella module. It's one of the most impressive things because you are able to protect your users anywhere they are."
"We've found it to be stable and good for our customers."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"The solution’s benchmarking should be improved."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"Its factor analysis feature could be better."
"Data enrichment is the major issue."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"Support for multiple domains is important to us."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"They need to improve analytics so they report on more of the specifics of user activity."
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Bitsight Third-Party Risk Management is ranked 2nd in IT Vendor Risk Management with 5 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Bitsight Third-Party Risk Management is rated 8.6, while Cisco Umbrella is rated 8.8. The top reviewer of Bitsight Third-Party Risk Management writes "User-friendly solution with robust patch management capabilities". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Bitsight Third-Party Risk Management is most compared with SecurityScorecard, RiskRecon, Microsoft Secure Score, UpGuard Vendor Risk and Tenable Lumin, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
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