We performed a comparison between Blackpoint Cyber MDR and Field Effect Covalence based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The case interface is Binary Defense MDR's most valuable feature."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution is all encompassing and can incorporate email monitoring."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"What I like the most about Field Effect Covalence is the ease of deployment, the fact that it's cost-effective to roll out, and it is reasonable."
"I like how comprehensive Field Effect Covalence is."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"The AROs have been incredibly helpful."
"The standout feature is its continuous 24/7 monitoring of all network traffic, providing unparalleled vigilance."
"The most valuable aspects of Covalence for me are the exceptional customer service and the support from the dedicated team."
"The most valuable feature is the network traffic monitoring function."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The current reporting system could benefit from improvement."
"We found a couple of bugs in the user interface."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The feature we keep asking for is a vulnerability scan."
"Some texts seem to report items as normal too quickly."
"I would like Covalence to implement patch management as well."
"I would like Covalence to include patching."
"Field Effect Covalence could benefit from enhancing its packing slip process."
"In terms of improvement, there are instances where the ARO responses are slightly slower than preferred."
"In the "Arrows" tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once."
"There are tags for security threats, but I only view them. I do not action anything. I just see what is happening. Sometimes, they are a little bit vague, and I am unsure what they mean, so I leave that to the IT experts. Overall, we are quite satisfied with their product and how it is working."
"It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying."
"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."
Blackpoint Cyber MDR is ranked 12th in Managed Detection and Response (MDR) with 3 reviews while Field Effect Covalence is ranked 6th in Managed Detection and Response (MDR) with 21 reviews. Blackpoint Cyber MDR is rated 8.6, while Field Effect Covalence is rated 9.2. The top reviewer of Blackpoint Cyber MDR writes "Effectively monitors activity coming into endpoints without snapping off". On the other hand, the top reviewer of Field Effect Covalence writes "Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture ". Blackpoint Cyber MDR is most compared with CrowdStrike Falcon Complete, Huntress, SentinelOne Vigilance, Sophos MDR and Arctic Wolf Managed Detection and Response, whereas Field Effect Covalence is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Huntress, Arctic Wolf Managed Detection and Response and Bitdefender MDR. See our Blackpoint Cyber MDR vs. Field Effect Covalence report.
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