We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Earn 20 points
Live chat and messaging create a personal connection with customers looking for support. It’s a fast and effective way to offer help—without interrupting their experience.
Bold360 is ranked 6th in Live Chat while Zendesk Chat is ranked 2nd in Live Chat with 1 review. Bold360 is rated 0.0, while Zendesk Chat is rated 10.0. On the other hand, the top reviewer of Zendesk Chat writes "Flexible, stable, and allows for faster delivery of support". Bold360 is most compared with LiveChat, whereas Zendesk Chat is most compared with .
See our list of best Live Chat vendors.
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.