CA Cloud Service Management vs CA Service Operations Insight

CA Cloud Service Management is ranked 17th in IT Service Management (ITSM) with 2 reviews vs CA Service Operations Insight which is ranked 20th in IT Service Management (ITSM) with 2 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of CA Service Operations Insight writes "The tools shorten our time to diagnose and resolve problems". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. CA Service Operations Insight is most compared with ServiceNow, Cherwell Service Management and BMC Remedy. See our CA Cloud Service Management vs CA Service Operations Insight report.
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Most Helpful Review
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Find out what your peers are saying about CA Cloud Service Management vs CA Service Operations Insight and others in IT Service Management (ITSM).
270,485 professionals have used our research since 2012.

Quotes From Members Comparing CA Cloud Service Management vs CA Service Operations Insight

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Find out what your peers are saying about CA Cloud Service Management vs CA Service Operations Insight and others in IT Service Management (ITSM).
270,485 professionals have used our research since 2012.
Ranking
RANKING
Views
2,523
Comparisons
698
Reviews
2
Followers
589
Avg. Rating
7.5
Views
1,492
Comparisons
238
Reviews
2
Followers
544
Avg. Rating
7.5
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »See more CA Service Operations Insight competitors »
Also Known As
Also Known AsNimsoft Service DeskCA SOI
Website/Video
Website/VideoCA Technologies
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CA Technologies
  • Vendor 6987 screenshot 1524992460
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

CA Service Operations Insight is comprehensive service management software designed to help IT and engineering manage the quality and availability of online services more effectively. This solution helps make your operations less of a technology silo-monitoring team and more business-aligned. CA Service Operations Insight is a customer relationship management system that provides a holistic visualization of the components across technology domains that deliver services to your customers by correlating data from a wide variety of CA and multi-vendor monitoring tools. By moving beyond traditional business service management solutions, our service management software helps you pinpoint what could be threatening to your service delivery. Through cross-domain IT operations analytics, this next-generation customer relationship management system helps your operations staff take specific actions appropriate to your business priorities.

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Sample Customers
Sample CustomersOakwood Systems GroupLexmark, HCL Technologies, Banese
Ca cloud service management vs. ca service operations insight report from it central station 2018 05 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs CA Service Operations Insight and others in IT Service Management (ITSM).
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270,485 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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