CA Cloud Service Management vs. CA Service Operations Insight

CA Cloud Service Management is ranked 12th in IT Service Management (ITSM) with 2 reviews vs CA Service Operations Insight which is ranked 7th in CRM with 2 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of CA Service Operations Insight writes "The tools shorten our time to diagnose and resolve problems". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and BMC Helix Remedy. CA Service Operations Insight is most compared with ServiceNow, BMC Helix Remedy and Cherwell Service Management. See our CA Cloud Service Management vs. CA Service Operations Insight report.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use Null Product? Share your opinion.
Find out what your peers are saying about CA Cloud Service Management vs. CA Service Operations Insight and others in IT Service Management (ITSM).
300,846 professionals have used our research since 2012.

Quotes From Members Comparing CA Cloud Service Management vs. CA Service Operations Insight

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
report
Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.
300,846 professionals have used our research since 2012.
Ranking
Views
2,582
Comparisons
292
Reviews
2
Followers
288
Avg. Rating
7.5
Views
1,552
Comparisons
145
Reviews
2
Followers
280
Avg. Rating
7.5
Views
0
Comparisons
0
Reviews
1
Followers
1
Avg. Rating
5.0
Top Comparisons
See more CA Cloud Service Management competitors »See more CA Service Operations Insight competitors »
Also Known As
Nimsoft Service DeskCA SOI
Website/Video
CA Technologies
CA Technologies
Null Vendor
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

CA Service Operations Insight is comprehensive service management software designed to help IT and engineering manage the quality and availability of online services more effectively. This solution helps make your operations less of a technology silo-monitoring team and more business-aligned. CA Service Operations Insight is a customer relationship management system that provides a holistic visualization of the components across technology domains that deliver services to your customers by correlating data from a wide variety of CA and multi-vendor monitoring tools. By moving beyond traditional business service management solutions, our service management software helps you pinpoint what could be threatening to your service delivery. Through cross-domain IT operations analytics, this next-generation customer relationship management system helps your operations staff take specific actions appropriate to your business priorities.

Information Not Available
OFFER
Learn more about CA Cloud Service Management
Learn more about CA Service Operations Insight
Learn more about Null Product
Sample Customers
Oakwood Systems GroupLexmark, HCL Technologies, Banese
Information Not Available
Find out what your peers are saying about CA Cloud Service Management vs. CA Service Operations Insight and others in IT Service Management (ITSM).
Download now
300,846 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email