Most Helpful Review
I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing.
Compared 29% of the time.
Compared 19% of the time.
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Compared 10% of the time.
Compared 21% of the time.
Compared 12% of the time.
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Compared 11% of the time.
Also Known As
|Also Known As||Nimsoft Service Desk||CA SOI|
|Website/Video||CA Technologies||CA Technologies|
|Overview||CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.|
CA Service Operations Insight is comprehensive service management software designed to help IT and engineering manage the quality and availability of online services more effectively. This solution helps make your operations less of a technology silo-monitoring team and more business-aligned. CA Service Operations Insight is a customer relationship management system that provides a holistic visualization of the components across technology domains that deliver services to your customers by correlating data from a wide variety of CA and multi-vendor monitoring tools. By moving beyond traditional business service management solutions, our service management software helps you pinpoint what could be threatening to your service delivery. Through cross-domain IT operations analytics, this next-generation customer relationship management system helps your operations staff take specific actions appropriate to your business priorities.
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|Sample Customers||Oakwood Systems Group||Lexmark, HCL Technologies, Banese|