CA Cloud Service Management vs. CA Service Operations Insight

As of February 2019, CA Cloud Service Management is ranked 14th in IT Service Management (ITSM) with 1 review vs CA Service Operations Insight which is ranked 14th in CRM. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". CA Cloud Service Management is most compared with CA Service Desk Manager. CA Service Operations Insight is most compared with ServiceNow. See our CA Cloud Service Management vs. CA Service Operations Insight report.
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Most Helpful Review
T Macul
Use CA Service Operations Insight? Share your opinion.
Find out what your peers are saying about CA Cloud Service Management vs. CA Service Operations Insight and other solutions. Updated: September 2018.
316,051 professionals have used our research since 2012.
Quotes From Members

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316,051 professionals have used our research since 2012.
Ranking
Views
2,602
Comparisons
211
Reviews
1
Followers
217
Avg. Rating
8.0
14th
out of 53 in CRM
Views
1,579
Comparisons
115
Reviews
0
Followers
195
Avg. Rating
N/A
Top Comparisons
Also Known As
Nimsoft Service DeskCA SOI
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CA Technologies
CA Technologies
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

CA Service Operations Insight is comprehensive service management software designed to help IT and engineering manage the quality and availability of online services more effectively. This solution helps make your operations less of a technology silo-monitoring team and more business-aligned. CA Service Operations Insight is a customer relationship management system that provides a holistic visualization of the components across technology domains that deliver services to your customers by correlating data from a wide variety of CA and multi-vendor monitoring tools. By moving beyond traditional business service management solutions, our service management software helps you pinpoint what could be threatening to your service delivery. Through cross-domain IT operations analytics, this next-generation customer relationship management system helps your operations staff take specific actions appropriate to your business priorities.

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Learn more about CA Cloud Service Management
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Sample Customers
Oakwood Systems GroupLexmark, HCL Technologies, Banese
Find out what your peers are saying about CA Cloud Service Management vs. CA Service Operations Insight and other solutions. Updated: September 2018.
316,051 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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