CA Cloud Service Management vs. Inflectra KronoDesk

As of February 2019, CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review vs Inflectra KronoDesk which is ranked 35th in Help Desk Software. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". CA Cloud Service Management is most compared with CA Service Desk Manager. Inflectra KronoDesk is most compared with .
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Most Helpful Review
T Macul
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: February 2019.
316,786 professionals have used our research since 2012.
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Ranking
18th
out of 43 in Help Desk Software
Views
2,602
Comparisons
211
Reviews
1
Followers
217
Avg. Rating
8.0
35th
out of 43 in Help Desk Software
Views
28
Comparisons
7
Reviews
0
Followers
158
Avg. Rating
N/A
Top Comparisons
Also Known As
Nimsoft Service Desk
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CA Technologies
Inflectra
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.KronoDesk is a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. KronoDesk helps you manage your call center more efficiently by tracking incoming support requests. Built in is a knowledge management repository for common customer questions.
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Learn more about CA Cloud Service Management
Learn more about Inflectra KronoDesk
Sample Customers
Oakwood Systems GroupBusinesses and organizations that need a web-based help desk, customer support and knowledge base solution to optimize their customer support processes. We service companies of all sizes, industries and locations. The product is localized with language packs for different countries. It is available both SaaS and on-premise.
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: February 2019.
316,786 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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