CA Cloud Service Management vs Inflectra KronoDesk

CA Cloud Service Management is ranked 15th in Help Desk Software with 2 reviews vs Inflectra KronoDesk which is ranked 42nd in Help Desk Software. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. Inflectra KronoDesk is most compared with TeamSupport, Salesforce Service Cloud and Freshservice.
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Most Helpful Review
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Quotes From Members Comparing CA Cloud Service Management vs Inflectra KronoDesk

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
270,047 professionals have used our research since 2012.
Ranking
RANKING
Views
2,523
Comparisons
698
Reviews
2
Followers
589
Avg. Rating
7.5
Views
21
Comparisons
7
Reviews
0
Followers
138
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
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Compared 14% of the time.
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Compared 14% of the time.
See more Inflectra KronoDesk competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1524992460
Inflectra
  • Vendor 29298 screenshot 1524956507
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.KronoDesk is a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. KronoDesk helps you manage your call center more efficiently by tracking incoming support requests. Built in is a knowledge management repository for common customer questions.
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Sample Customers
Sample CustomersOakwood Systems GroupBusinesses and organizations that need a web-based help desk, customer support and knowledge base solution to optimize their customer support processes. We service companies of all sizes, industries and locations. The product is localized with language packs for different countries. It is available both SaaS and on-premise.
Help desk software report from it central station 2018 05 05 thumbnail
Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
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270,047 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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