CA Cloud Service Management vs. Inflectra KronoDesk

CA Cloud Service Management is ranked 16th in Help Desk Software with 2 reviews vs Inflectra KronoDesk which is ranked 35th in Help Desk Software. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and BMC Helix Remedy. Inflectra KronoDesk is most compared with .
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Quotes From Members Comparing CA Cloud Service Management vs. Inflectra KronoDesk

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Ranking
RANKING
Views
2,572
Comparisons
356
Reviews
2
Followers
307
Avg. Rating
7.5
Views
25
Comparisons
7
Reviews
0
Followers
159
Avg. Rating
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Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »See more Inflectra KronoDesk competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
Inflectra
Overview
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.KronoDesk is a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. KronoDesk helps you manage your call center more efficiently by tracking incoming support requests. Built in is a knowledge management repository for common customer questions.
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Sample Customers
Sample CustomersOakwood Systems GroupBusinesses and organizations that need a web-based help desk, customer support and knowledge base solution to optimize their customer support processes. We service companies of all sizes, industries and locations. The product is localized with language packs for different countries. It is available both SaaS and on-premise.
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295,587 professionals have used our research since 2012.
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