We performed a comparison between Omada Identity and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"I appreciate all the support we receive from Omada."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"It's a very useful tool that has improved our client's security, from day one."
"The product is relatively easier to use than other identity management products."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"The scalability potential is there if a company needs to expand."
"It offers a nice price. It's mid-range."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"The security permission inside Omada needs improvement. It's tricky to set up."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"The reporting and importing have room for improvement."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"There's a challenge with handling large amounts of data in this system."
"I would like to search on date fields, which is not possible now."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Functionality and usability could be improved."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The solution is not the best or the fastest available."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
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Omada Identity is ranked 3rd in User Provisioning Software with 43 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. Omada Identity is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and One Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management. See our Omada Identity vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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