We performed a comparison between DX Spectrum and LinkRunner based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"The fault management is perfect."
"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."
"It does correlation so instead of producing 20 alarms if a site goes down, it only creates one."
"All networks (or network equipment) are monitored through CA Spectrum."
"Stability has been good. We really have not had any issues."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"The product’s stability and robustness are valuable."
"I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources."
"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."
"Performance testing is the most valuable feature. It gives a brief summary of the information we're looking at, such as latency, jitter, and the available throughput."
"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."
"It provides a way to test 10Gig connectivity. Previously, we had to hook up a switch. That was our only way. Now, with LinkRunner, we can test on the fly if an SFP is bad or if the switch has the right configuration on it."
"AutoTest is very helpful. It's very streamlined and it's very easy to set up and very easy to identify what we want to achieve. It's probably the feature we use the most. It provides us with LLTD, which is very useful."
"LinkRunner 10G is very handy for onsite troubleshooting and implementations. We can quickly identify the links in terms of 1G, 2.5G, 5G, and 10G on the copper side, and also from 1G up to 10G on the fiber side. It is very handy for me because we deal with a lot of banks. Especially for the provisioning of new services, we use this tool to identify the link capacity and do the necessary testing to ensure all the circuits are ready before the handover to the next team to operate the technology. This is something that saves a lot of time as compared to the old days."
"The solution's ability to simplify network validation and configuration of copper and fiber Ethernet networks is very useful to me. Otherwise, I’m guessing. Having a tool that I can trust doesn't solve all problems, but for the problems it solves, I can trust that it has told me “yes” or “no.” I would rate it highly for that."
"The visual is a little archaic."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"If nobody else has said the documentation needs improvement, let's go there. I understand, you can either write about it or you can do it. And most of us would rather they do it, but now that they've done it, those of us that didn't do it, we need to go and find: "Where did they write about this to tell us how to do it?" That's always lacking."
"We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."
"It was somewhat complex to implement."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"DX Spectrum needs better documentation on its complex features."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"I wish they had software that could create continuous streams of traffic. I'm not sure if that's possible with LinkRunner, but it would be very helpful in some of the test case scenarios that clients are looking for, in regards to quality of service"
"It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load."
"It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting."
"Being really nitpicky about the LinkRunner G2, I wish the form factor was a little bit smaller. However, I'm sure that the size of the unit is compromised by the fact that the battery is large. If that were to mean having less battery life, I would not change it."
"It's a bit bulky. It would be nicer if it were a little bit smaller and packed with all its features. I would also like it if the screen were a bit bigger."
"If it weren't for the battery, it would probably get an eight out of 10. But because of the battery, it's infuriating and it's not reliable."
"They should allow firmware updates even if you don't have an AllyCare contract. I'm in a situation right now where they've released firmware for bug fixes, but we cannot access those, which makes the device almost useless. You almost want to just throw it out the window because they're not supporting their product unless you have an AllyCare contract."
"It doesn't turn off automatically, but the toning function goes to sleep. It seems to stop toning after five or six minutes if you don't find the cable. It could be up to ten minutes, but if you don't find the cable that you're trying to tone quick enough, you'll have to go back and restart the tone. So, it doesn't turn itself off, but while toning, it turns itself off."
DX Spectrum is ranked 6th in Network Troubleshooting with 115 reviews while LinkRunner is ranked 1st in Network Troubleshooting with 20 reviews. DX Spectrum is rated 8.4, while LinkRunner is rated 8.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of LinkRunner writes "Single Auto-Test button gives me all the information I need on most jobs". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas LinkRunner is most compared with NetAlly EtherScope nXG, LinkSprinter, AirCheck G3, OneTouch AT Network Assistant and IxChariot. See our DX Spectrum vs. LinkRunner report.
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