CylancePROTECT vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jan 23, 2024

We compared CylancePROTECT and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: The setup process for CylancePROTECT is generally considered effortless and fast, although opinions are divided. In contrast, the setup for VMware Carbon Black Endpoint varied in terms of difficulty and duration. Some users found it simple, while others encountered difficulties and experienced longer deployment times.
  • Features: CylancePROTECT is appreciated for its ease of setup, strong security measures, monitoring of user behavior using AI, high accuracy in threat detection, proactive monitoring, and advanced machine-learning abilities. Meanwhile, VMware Carbon Black Endpoint offers continuous monitoring, efficient threat detection, ease of use, advanced response to threats, seamless integration, extended detection and response (EDR) functionality, comprehensive osquery functionality, and efficient management of vulnerabilities.
  • Room for Improvement: CylancePROTECT could improve in terms of pricing, ease of use, control over agent installation, customer support, and reporting. VMware Carbon Black Endpoint, however, can enhance client performance, the user interface, threat intelligence, and integration capabilities.
  • Pricing: CylancePROTECT may be considered comparatively more expensive than other solutions, with setup cost subjectively varying among users. In contrast, VMware Carbon Black Endpoint incurs a standard annual licensing fee, which some find expensive but worthwhile. Additional fees are not applicable to VMware Carbon Black Endpoint, whereas CylancePROTECT adjusts pricing based on required licenses.
  • Service and Support: Both CylancePROTECT and VMware Carbon Black Endpoint have received criticism regarding their customer service. CylancePROTECT is seen as lacking in response time and adequate resolutions. Meanwhile, VMware Carbon Black Endpoint has a combination of negative and positive reviews for their support. Both products need to improve in terms of response time and communication methods.

Comparison Results: CylancePROTECT offers a quick and easy setup process, a user-friendly dashboard, and strong AI-based protection. However, users have raised concerns about its pricing, the user-friendliness of the dashboard, and the lack of control over agent installation. In contrast, VMware Carbon Black Endpoint provides continuous monitoring and threat detection, along with strong integration capabilities and reliable performance. However, there are areas where it can improve, such as enhancing client performance, improving the user interface, and delivering faster response times. Furthermore, CylancePROTECT's technical support is perceived as slow, while VMware Carbon Black Endpoint's support receives mixed reviews.

To learn more, read our detailed CylancePROTECT vs. VMware Carbon Black Endpoint Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""Fortinet has helped free up around 20 percent of our staff's time to help us out.""The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.""The console is easy to read. I also like the scanning part and the ability to move assets from one to the other.""The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers.""Fortinet is very user-friendly for customers.""It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward.""It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

More Fortinet FortiEDR Pros →

"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence.""A user can continue to add endpoints and the solution will continue to perform well.""I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats.""It secures different entry points into the network.""You can manage all the threats and everything from a centralized dashboard.""Does malware analysis. Blocks WannaCry and other attacks that have come out.""Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected.""The solution is very quick at easily changing the levels of protection for each computer and the server."

More CylancePROTECT Pros →

"The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market.""For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information.""VMware Carbon Black Endpoint is a highly stable solution.""The product allows us to focus on endpoint and antivirus protection.""The most valuable feature of the solution stems from the support it provides.""Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components.""The initial setup is pretty straightforward.""The initial setup was fairly easy."

More VMware Carbon Black Endpoint Pros →

Cons
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things.""Once, we had an event that was locked and blocked, but information about it came to us two or three days later.""We find the solution to be a bit expensive.""The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud.""The solution is not stable.""Making the portal mobile friendly would be helpful when I am out of office.""The dashboard isn't easy to access and manage.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."

More Fortinet FortiEDR Cons →

"It's a good solution but some features just need to be updated.""I would say one thing that they might need to bring in is protection for mobile devices.""The price for this EPP platform is expensive and could be improved.""The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement.""Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs.""Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal.""rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement.""While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

More CylancePROTECT Cons →

"There is room for improvement in the support and service team.""Carbon Black has limited capability to integrate with Rapid7.""Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert.""Performing a malware scan usually takes a lot of time, more than 24 hours.""It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls.""At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point.""CB Defense could be more compatible with Linux, and its cloud provision could be improved.""There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."

More VMware Carbon Black Endpoint Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
  • "The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
  • "​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
  • "Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
  • "Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
  • "We would just add more if there are new users, but right now you just need one license for per user."
  • "I think that the price we are paying is good for what it is."
  • "The monthly fee is $55 USD per user."
  • More CylancePROTECT Pricing and Cost Advice →

  • "​The cost/benefit factor has great relevance in Cb Defense implementations​."
  • "The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
  • "I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
  • "Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
  • "We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
  • "The pricing [is] more or less the same as other similar solutions."
  • "It's reasonable in price"
  • "The price for the solution is completely at government level, meaning one which is very high."
  • More VMware Carbon Black Endpoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:The product's initial setup phase is very easy.
    Top Answer:Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also… more »
    Top Answer:I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown… more »
    Top Answer:Currently, we have competitive pricing for Cylance, which is affordable enough to consider. However, similar pricing can… more »
    Top Answer:Following the acquisition by BlackBerry, there has been a noticeable slowdown in development and the introduction of new… more »
    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR)… more »
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
    Top Answer:The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Blackberry Protect
    Carbon Black CB Defense, Bit9, Confer
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    VMware Carbon Black Endpoint Security is a comprehensive endpoint protection platform (EPP) designed to safeguard enterprises from advanced cyber threats, malware, ransomware, and other forms of malicious attacks. Leveraging cloud-native architecture, it provides a robust set of tools to detect, prevent, investigate, and respond to cybersecurity incidents across environment. The solution stands out for its advanced behavioral analytics, real-time threat hunting, and customizable policies, making it a preferred choice for businesses seeking to fortify their defenses in the evolving cybersecurity landscape.

    Modernize Your Endpoint Protection

    Legacy approaches to prevention leave organizations exposed. Get an endpoint platform that helps you strengthen and unify security tools to see more and stop more.

    Simplify Your Security Stack

    By simplifying endpoint security capabilities with one endpoint agent and console, you can minimize downtime, respond to incidents and return critical CPU cycles back to the business.

    Operate with Confidence

    Modern environments are increasingly complex. VMware Carbon Black is a single source of truth that provides an intuitive understanding of your environment, enabling confident decisions.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Manufacturing Company22%
    Financial Services Firm13%
    Security Firm13%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company12%
    Government7%
    Financial Services Firm6%
    REVIEWERS
    Manufacturing Company20%
    Computer Software Company18%
    Financial Services Firm9%
    Construction Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business66%
    Midsize Enterprise11%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise51%
    REVIEWERS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise19%
    Large Enterprise55%
    Buyer's Guide
    CylancePROTECT vs. VMware Carbon Black Endpoint
    March 2024
    Find out what your peers are saying about CylancePROTECT vs. VMware Carbon Black Endpoint and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    CylancePROTECT is ranked 28th in EPP (Endpoint Protection for Business) with 12 reviews while VMware Carbon Black Endpoint is ranked 13th in EPP (Endpoint Protection for Business) with 23 reviews. CylancePROTECT is rated 8.0, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of CylancePROTECT writes "It has an easy-to-use dashboard and monitoring system and comes with an optics feature". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Advanced threat detection but compatibility issues with some operating systems". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Kaspersky Endpoint Security for Business. See our CylancePROTECT vs. VMware Carbon Black Endpoint report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.