We performed a comparison between Carbonite Server and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very stable."
"It seems reliable and easy to use."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The solution is a free engine to help work with the container."
"Technical support handled all our issues quickly and effectively."
"Easy verification of things is the most valuable feature."
"I find the BMR/image and the recovery pieces are valuable."
"The efficiency and convenience are excellent."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication."
"This solution is quite stable because we have only three users."
"The reliability of HP Data Protector is the most valuable feature for us."
"The solution is easy to use."
"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
"The Hyper-V backup has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"In the next release I would like to see an improvement in the auto failover option."
"Micro Focus Data Protector must improve its overall evolution record. They need to focus on hardware based instant recovery, client recovery, and cloud ability. Now there is no cloud ability."
"If you compare the solution with the same specific features and enhancements on another solution, Data Protector is expensive. This is especially true when compared to, for example, Veeam."
"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."
"The solution is not intuitive enough. I think they should work on the user experience and the graphical interface. These can be a lot better."
"This solution is not scalable."
"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."
"In general, you can say that Micro Focus Data Protector is behind in capabilities when compared with other backup solutions, such as Commvault, Symantec, NetBackup, but it is very strong for certain use cases such as array integration. We are using it in production even now. There should be some kind of cloud integration and archiving solutions. I think this is the area they need to focus on."
"The technical support is poor and should be improved."
Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews while OpenText Data Protector is ranked 24th in Backup and Recovery with 99 reviews. Carbonite Server is rated 8.2, while OpenText Data Protector is rated 7.6. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and N-able Cove Data Protection, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Digital Guardian. See our Carbonite Server vs. OpenText Data Protector report.
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