We performed a comparison between CyberArk Privileged Access Manager and Delinea Privileged Access Service based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The fact that I can put my vault here in a central location on one net for example, and I'll have a CPM in California, a CPM in Texas, a CPM in New York, a CPM in Florida, and actually be able to grow with my company and not necessarily have to continue to grow my vault until I get to a certain number accounts - yet I can still manage everything across the country, if not the world - I love that. I love the flexibility and the capability of being able to pull those components out."
"The product has allowed us to improve both the management and access to privileged credentials, while also creating a full audit trail of all activities happening within isolated sessions of all tasks and activities taking place within the solution."
"The most valuable feature is that it always provides flexibility, password quality and one-time user check-in and check-out."
"The regulation of accounts is by far the most needed and valuable part of the application."
"Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"Increased our insight into how privileged accounts are being used and distributed within our footprint."
"All of the features of CyberArk Privileged Access Manager are valuable."
"The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports."
"The reporting is excellent."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"The most valuable feature is the author's discovery of assets."
"This is a cloud-based application, which makes it very easy to deploy."
"Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management."
"The privileged account management feature is what I like most."
"There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."
"New functionalities and discovered bugs take longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"Overall what I would really love to see is the third-party PAS reporter tool pulled more into the overall solution, ideally as its own deployable component service installation package."
"For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products."
"Initial setup is complex. Lots of architecture, lots of planning, and lots of education and training are needed."
"I would like to see better usability for non-technical people."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"There is a learning curve when it comes to planning out the deployment strategy, but once it is defined, it runs itself."
"The initial setup is a bit complex."
"I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff."
"Although the interface is intuitive, it could be a little more user-friendly."
"It is difficult to integrate the product with other IT systems."
"With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly."
"There needs to be a notification when a password is near expiration."
"Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."
"The integration with sync could be improved."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Delinea Privileged Access Service is ranked 12th in Privileged Access Management (PAM) with 10 reviews. CyberArk Privileged Access Manager is rated 8.8, while Delinea Privileged Access Service is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Delinea Privileged Access Service writes "Very cost-effective and provides secure access to environments". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Delinea Privileged Access Service is most compared with Azure Key Vault, Microsoft Purview Privileged Access Management, Delinea Secret Server, SAP Identity Management and IBM Security Secret Server. See our CyberArk Privileged Access Manager vs. Delinea Privileged Access Service report.
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