We performed a comparison between Check Point Harmony Browse and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The software is easy to install and deploy across any business environment and it is becoming a game changer for us."
"It gives our customers a sense of security they might not have found anywhere else."
"The product enforces the privacy of the users, which is good."
"The installation process is simple. Once initiated, the process is quite straightforward and seamless, making it easy to complete."
"The downloaded protection as it scans and emulates the files on a browser level is great."
"Its Nano Agent, which integrates with the browser, is incredibly invisible to the user and the computer since it does not require much performance."
"It provides end-to-end encryption for the communication between the user's device and the remote browser, which helps to protect against eavesdropping and other forms of man-in-the-middle attacks."
"This tool installs a very small agent in browsers. It does not cause performance problems on the host computer, which makes it less annoying for users."
"The implementation is pretty easy."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"It blocks malicious DNS queries daily which is very beneficial."
"One of the great advantages of Umbrella DNS is that it's really simple to deploy. It's easy to install, the users do not notice that it's there, and it doesn't interfere with your work. The simplicity and transparency are great advantages of Cisco Umbrella."
"The most valuable feature of this solution is its reliability."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"Cisco Umbrella is easy to monitor, manage, and deploy."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The solution needs greater automation to reduce the need for manual configuration and management."
"Having local support everywhere in the world would be helpful."
"Something that is worth mentioning is the need for support in Spanish and better representation for teams in the Latin American area, where there is a growing demand for these IT services and new technologies."
"More strengthening and robustness are required in zero-day threat prevention to ensure its efficiency at 100%."
"security solution for users Devices and Access" What is our primary use case? The application is good as its lightweight and its functions are really similar to a browser extension. It offers real-time protection for internet users by addressing active concerns. Moreover, it incorporates a reputation feature to ensure swift access to websites within a second. The effectiveness of Harmony Browse’s capabilities is really an advantage. What is most valuable? The installation process is simple. Once initiated, the process is quite straightforward and seamless, making it easy to complete. What needs improvement? Regarding the Harmony Browse, I call it "Kuna" which is accurate. The quantum product serves as my primary focus due to its project cost, and I aim to introduce support in this area. This is because firewall implementation holds significant importance for organizations. I want to improve more on the quantum losses. There's a concept I'd like to include in Harmony Browse, known as automatic catching. This mechanism comes into play when an individual closes their browser while possessing sensitive information, like monetary data. To counteract potential risks, we employ a browser cache-clearing process to minimize the cache's accumulation. This action ensures that malicious entities can't exploit the cached data for attacks. To enhance this further, there's potential for the implementation of a self-cleaning technology. For instance, when a user exits the browser, an automatic action could be initiated to clear the browser cache, serving as an additional layer of security. This can be helpful if added."
"It seems to us that the performance in some opportunities of Check Point Infinity and the administration web portal is slow."
"The only thing they should add or improve is the reporting series."
"A slight reduction in the cost subscription model can prove to be a game changer."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"Data reporting could be improved."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
"We would like them to add more features to Cisco Umbrella."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"Security, overall, can always be improved."
Check Point Harmony Browse is ranked 10th in Secure Web Gateways (SWG) with 17 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Check Point Harmony Browse is rated 9.0, while Cisco Umbrella is rated 8.8. The top reviewer of Check Point Harmony Browse writes "Easy to install with excellent features and boosts productivity". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Check Point Harmony Browse is most compared with Zscaler Internet Access, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG. See our Check Point Harmony Browse vs. Cisco Umbrella report.
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