We performed a comparison between Cisco Duo and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service."It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"I lead an IT organization that has a significant amount of technical debt, and we're not in a zero-trust architecture yet. I'm pushing in that direction. Duo helps me considerably with my identity in an environment where I don't have zero trust. It's helping me bridge the gap until I can build a zero trust architecture."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"The anti-phishing feature is the most valuable."
"It's easy to use for the security part, and it helps to improve our security posture."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"The scalability of the solution is great."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications."
"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Duo Security could be improved with the addition of more applications."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
"The area that requires improvement is their support. The current support is lacking."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"Zscaler Private Access needs to improve its collaboration with applications without compromising security."
"We often face performance and latency issues with Zscaler SASE."
"Users report application access or latency issues with Zscaler Private Access."
"I can't speak to any missing features."
"The stability could be improved."
Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Cisco Duo is rated 8.8, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and RSA Authentication Manager, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cisco AnyConnect Secure Mobility Client and Check Point Remote Access VPN.
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