We performed a comparison between Cisco Secure Email and MetaDefender Email Security Solutions based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365's most valuable feature is its performance."
"Defender helps us prioritize threats across our organization."
"The initial setup was easy."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The good part is that you don't have to configure it, which is very convenient."
"It is a user-friendly product."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"I can customize the configuration and policies."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"The product's initial setup phase was easy."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The sanitization is very good."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The phishing and spam filters could use some improvement."
"We need a separate license and we don't know how to get the license that is required."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The pre-sales cost calculations could be more transparent."
"The scalability must be improved."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"The pricing needs to be reconsidered or enhanced."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"I would like them to add some clustering or high availability features."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
"Although the number of AV engines is good, it could be better."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while MetaDefender Email Security Solutions is ranked 24th in Email Security with 3 reviews. Cisco Secure Email is rated 8.4, while MetaDefender Email Security Solutions is rated 8.4. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway. See our Cisco Secure Email vs. MetaDefender Email Security Solutions report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.