We compared Cisco Ethernet Switches and Ubiquiti UniFi Switches based on our user's reviews in several parameters.
Cisco Ethernet Switches are praised for their cost-saving benefits, fast and reliable connections, advanced features, and ease of management, with some users citing a need for improved speed and reliability. On the other hand, Ubiquiti UniFi Switches are highly valued for seamless integration, excellent performance, scalability, and helpful customer service, though users suggest enhancements in the management interface, firmware updates, and support resources.
Features: The valuable features of Cisco Ethernet Switches include excellent network performance, reliable operations, advanced security measures, and a user-friendly interface. On the other hand, Ubiquiti UniFi Switches are known for seamless integration with other Ubiquiti products, easy management interface, and the ability to expand and scale networks efficiently.
Pricing and ROI: Cisco Ethernet Switches have received positive feedback for their pricing, setup cost, and licensing. Users find them affordable and value for money, with a reasonable setup cost that is not overly complex. Ubiquiti UniFi Switches also offer reasonable pricing and a lower setup cost, making them accessible to a wider range of customers. The licensing process is praised for its simplicity and flexibility., Cisco Ethernet Switches have highly satisfactory ROI with significant cost savings, improved network performance, advanced features, and easy management. Ubiquiti UniFi Switches provide positive ROI with cost-effectiveness, reliability, high-quality construction, ease of use, scalability, and versatility.
Room for Improvement: Cisco Ethernet Switches can improve network speed, reliability, connectivity, data transfer, and ease of use. In contrast, Ubiquiti UniFi Switches need enhancements in management interface, firmware updates, stability, reliability, documentation, and support resources.
Deployment and customer support: The reviews for Cisco Ethernet Switches indicate mixed opinions on the duration for establishing a new tech solution, with some users mentioning a three-month deployment and an additional week for setup. However, others reported a one-week timeframe for both deployment and setup. On the other hand, the reviews for Ubiquiti UniFi Switches show varying timeframes, with some users taking three months for deployment and a week for setup, while others completing both tasks in just one week. It is crucial to consider the context in which these terms are used, as deployment and setup may sometimes refer to the same timeframe., Based on user feedback, Cisco Ethernet Switches have highly rated customer service and support. In comparison, Ubiquiti UniFi Switches receive positive remarks for their prompt and helpful assistance, knowledgeable and responsive customer service team.
The summary above is based on 65 interviews we conducted recently with Cisco Ethernet Switches and Ubiquiti UniFi Switches users. To access the review's full transcripts, download our report.
"The product offers very good customer support. It's likely the best in the industry."
"We can easily integrate the product with any OEM solutions."
"The brand name and the service support by Cisco are most valuable."
"The most valuable features of this solution are the auto-complete functionality and the end-to-end functionalities such as routing with the channel."
"Cisco Ethernet Switches is a very stable product."
"The most valuable feature of Cisco Ethernet Switches is its hardware."
"It is a scalable solution, and we have more than 35 customers who use it."
"The features that I have found most valuable are the core reliability and the switching group. All the features are very generic switching features with high reliability. That is the main key point I can highlight."
"The ability to deploy quickly and then having one central location for all the settings are its most valuable aspects."
"The most valuable feature of Ubiquiti UniFi Switches is that once you buy them, you own them."
"Overall the solution functions very well."
"The performance is good. They also have good prices."
"It is great size-wise and the user interface is easy to use. You don't need to be a pro to use this solution."
"The two most valuable features are the remote access user and the side-to-side connection."
"The most valuable feature for us is the VPN."
"It is a high-quality product, and it won't let you down."
"Up to a certain network size, it is easy to scale, but after that, it becomes difficult."
"The price could be lower. It's quite expensive."
"Better manageability and ease of use would be an improvement."
"Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA."
"We've had hardware problems like SSDs, ports, networking, things like that."
"It could be cheaper, especially the DNA license. One DNA license is around $3,000 for a three-year contract."
"You have to be Cisco-certified to work on Cisco products, so we can't get into Cisco to do even basic configurations."
"I don't like that you have to have a license of 10 years to use the switch. I don't understand that policy."
"I would recommend changing the solution to a recognized one, such as Check Point or Fortinet."
"New products don't integrate well with their management platform. Sometimes you have to go directly to the box or the switch to do the management."
"The solution needs to improve its documentation because it is quite poor."
"The initial deployment was a bit complex."
"The support is pretty much email-based and that's horrible for an enterprise product. I can't call anybody right away."
"The stability and installation could be improved."
"The documentation for command lines needs to be improved."
"One of the downsides of the solution stems from the limited warranty that it offers to users."
Cisco Ethernet Switches is ranked 1st in Ethernet Switches with 128 reviews while Ubiquiti UniFi Switches is ranked 3rd in Ethernet Switches with 43 reviews. Cisco Ethernet Switches is rated 8.6, while Ubiquiti UniFi Switches is rated 8.2. The top reviewer of Cisco Ethernet Switches writes "It's a solidly stable product from a leader in the field". On the other hand, the top reviewer of Ubiquiti UniFi Switches writes "Rock solid stability with adjustable voltage configuration for PoE". Cisco Ethernet Switches is most compared with Aruba Switches, Fortinet FortiSwitch - Secure Access, D-Link Ethernet Switches, NETGEAR Switches and Juniper EX Series Ethernet Switches, whereas Ubiquiti UniFi Switches is most compared with NETGEAR Switches, Aruba Switches, MikroTik Routers and Switches, Meraki MS Switches and Luxul Switches. See our Cisco Ethernet Switches vs. Ubiquiti UniFi Switches report.
See our list of best Ethernet Switches vendors.
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