We performed a comparison between Cisco Secure Email and Sophos Email Appliance [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"I can customize the configuration and policies."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"The product's initial setup phase was easy."
"The ease of use and the security offered by the solution are its most valuable features. It also offers good information protection."
"The most valuable feature is the URL relay protection because it protects users from phishing attacks."
"Email encryption, because it fulfills our business needs."
"This is a stable, scalable product that provides a reliable email protection layer."
"The interface makes it really easy to administer and configure."
"The solution is very easy to use, especially the cloud version which is very, very simple. There are some good templates already built-in, so we can just select the template, and you will get all the necessary functionality. The only one thing you have to do is point all your traffic in the cloud."
"The filtering aspect is the solution's most valuable feature."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The GUI is sometimes slow to fetch the device report and could be improved."
"You should be able to deploy Defender for every subscription without the need to add servers."
"There's room for improvement regarding the time frame for retrieving emails."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The product's GUI for the dashboard needs improvement."
"The initial setup was complex because I have two sites with physical clusters."
"Cisco is already providing a very good environment with the IronPort solution, but there could be some more integration with other products. For instance, an integration with the EDR solution could be there to raise an alert."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"There could be additional DLP functionality for it."
"Licensing is quite complicated for a number of customers, including ourselves."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"The reporting functionality is in major need of improvement."
"There aren't enough advanced settings. They should offer more advanced options."
"In the advanced version, you have DLP, Data Loss Prevention, but when you buy the standard version, you don't have it."
"More things need to be integrated into this device, like DLP, so we can have a complete solution in one box."
"There are a few issues with integration that need to be addressed; this would help make deployment easier for new users."
"In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented."
"Reporting could have more options for users to customize desired results."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Sophos Email Appliance [EOL] doesn't meet the minimum requirements to be ranked in Email Security. Cisco Secure Email is rated 8.4, while Sophos Email Appliance [EOL] is rated 8.4. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Sophos Email Appliance [EOL] writes "An easy to use solution with reasonable pricing and good stability". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Sophos Email Appliance [EOL] is most compared with .
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