We performed a comparison between Cisco Secure Endpoint and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The price is low and quite competitive with others."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The most valuable feature is the analysis, because of the beta structure."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"I am really satisfied with the technical support."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The product provides sandboxing options like file reputation and file analysis."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects."
"The initial setup is very simple and straightforward."
"It is good for detecting signature-based viruses, and it is user friendly."
"I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."
"The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
"Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application control. I can control the type of external media that can be connected with endpoint devices and protect them from malicious files and devices such as USB."
"There are no issues with scalability."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The support needs improvement."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution is not stable."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"Due to the complexity of the technology that is used and its advanced threat detection capabilities, it is possible to encounter many delays in operation."
"In the next version of this solution, I would like to see the addition of local authentication."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"The user interface is dull."
"The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"The virus definitions could be updated more frequently."
"The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server."
"Sometimes tech support is a bit slow to find a solution."
Cisco Secure Endpoint is ranked 10th in Endpoint Protection Platform (EPP) with 43 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Cisco Secure Endpoint is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and ESET Endpoint Protection Platform, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Cisco Secure Endpoint vs. Symantec Endpoint Security report.
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