We performed a comparison between Cisco Umbrella and Illumio based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. "
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"It blocks malicious DNS queries daily which is very beneficial."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"Provides dependable DNS monitoring of external devices."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"The features that I have found most useful is the ability to centralize all the rules and then distribute them across various locations. However, I've encountered challenges related to tagging policies, which can be complex to devise. It's a matter that requires careful consideration and stakeholder involvement before implementing such policies."
"The Explorer allows you to know the traffic between source and destination."
"The product provides visibility into how the applications communicate and how the network protocols are being used."
"The solution helps to maintain logs and monitor activities. It also helps us with access management. The tool helps us to secure organizational data that include files."
"The solution is easy to use."
"The most valuable feature of Illumio Adaptive Security Platform is monitoring. When I have no requirement from the other application, I can use the web block traffic to build."
"The flexibility of the solution is its most valuable feature."
"It has helped us to understand internal network visibility and firewall policy implementation. We use the product to simplify firewall policy implementation."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"User interface could be a little smoother and more intuitive."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"I would like to see better data security in the product."
"It requires a low-level re-architecting of the product."
"The interaction we've had with the support team hasn't been ideal. Technical support should be improved."
"The customer service is lagging a bit. It could be better."
"The solution is very basic and doesn't do anything other than the orchestration of layer four endpoint firewall rules."
"Illumio Adaptive Security Platform could improve by supporting more operating systems. For example, Cisco and Apache appliances."
"Some of the features that can be improved is offer additional guidance on creating an effective and risk-free tagging policy would be highly beneficial."
"The product’s agents don't work very well in OT environments."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Illumio is ranked 4th in Cloud and Data Center Security with 8 reviews. Cisco Umbrella is rated 8.8, while Illumio is rated 8.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Illumio writes "Pprevents attackers or threats from spreading or moving laterally". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Illumio is most compared with Akamai Guardicore Segmentation, VMware NSX, Cisco Secure Workload, Zscaler Internet Access and Microsoft Defender for Cloud.
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