We performed a comparison between Skyhigh Security and Cisco Umbrella based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on user reviews, Cisco Umbrella is the preferred choice over Skyhigh Security due to its user-friendly interface, easy setup process, and various licensing options. Cisco Umbrella also offers granular customization of DNS blocking and cloud-based DNS security, making it a flexible and customizable solution. While Skyhigh Security is known for good protection, it lacks SD-WAN and has mixed reviews for customer service and support. Despite being perceived as expensive, Cisco Umbrella provides a good return on investment and is comparable to similar products on the market. Overall, Cisco Umbrella is a valuable tool for organizations to avoid security threats.
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"For us and for customers, it's the ease of integration with Meraki. It's just a couple of clicks. That allows us to deploy very fast, and it doesn't change the way a customer uses his service. It's just more secure."
"We've found it to be stable and good for our customers."
"Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"Stability-wise, it's good. I have never encountered any bugs."
"Without Skyhigh, we had zero visibility, but now we are aware of so much more."
"I found the solution to be stable."
"There is [a feature] called cloud registry where we can see a risk assessment for the cloud services being used. If we want to add a new cloud service or a new cloud application, we can check into it and do an assessment through the cloud registry."
"Shadow IT reporting capabilities."
"It also prevents you from writing data to your Gmail and does not allow you to move your data outside of the corporate system. That is the most important feature for me."
"The other products that I have evaluated do not have the scalability options that McAfee has."
"What I found most valuable in Skyhigh Security is its stability. The solution also has good KB articles that make it simple for users to do the deployment of Skyhigh Security themselves, without the need for integrators."
"The risk rating of each cloud application has been very useful. Whenever we discover a new application is use, we are able to quickly determine if this application is safe to use and whether or not we should allow our end users to be able to access it."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas."
"The pricing could be improved."
"Data reporting could be improved."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"Its reliability and the response time of the support team can be better."
"The secure gateway could be improved."
"The performance of the tool can be improved to provide faster report generation."
"The only thing we have faced is that sometimes, randomly, the portal becomes too slow."
"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
"The biggest challenge we have with McAfee is their cross-cloud support."
"One thing that can be improved is their ability to integrate with other web proxies to discover unsanctioned IP apps."
"You can integrate Skyhigh's rules with Active Directory groups. For example, you can allow access to a specific website for a defined set of users. I can do that, but the rules are not straightforward. It can look up the group in Active Directory. However, it doesn't always find the proper group name. The rule configuration should be simpler and more granular. The admin should be able to map 80 groups in the rules quickly."
"SkyHigh has the ability to place users or groups on a ‘Watchlist’; which allows you to see certain views with these Watchlists users/groups in them. This is great when you are looking at live data but if I wanted to generate a report on "only" the watchlists."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Skyhigh Security is ranked 7th in Secure Web Gateways (SWG) with 51 reviews. Cisco Umbrella is rated 8.8, while Skyhigh Security is rated 8.4. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy and Zscaler Zero Trust Exchange. See our Cisco Umbrella vs. Skyhigh Security report.
See our list of best Secure Web Gateways (SWG) vendors, best Cloud Access Security Brokers (CASB) vendors, and best Secure Access Service Edge (SASE) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.