We performed a comparison between Cisco Umbrella and Trustwave WebMarshal [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"We've found it to be stable and good for our customers."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"The most valuable features are the protection against ransomware and phishing."
"One of the great advantages of Umbrella DNS is that it's really simple to deploy. It's easy to install, the users do not notice that it's there, and it doesn't interfere with your work. The simplicity and transparency are great advantages of Cisco Umbrella."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple."
"The setup was fairly straightforward. It's just a proxy."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The solution is very expensive in Brazil."
"There should be a way to monitor traffic at the user level."
"Its DNS service does not support IPv6 query."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"Support for multiple domains is important to us."
"It would be good to have more extensions to third-party products and a client for other device types."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"The product can be pretty expensive."
"There's no cloud proxy solution. It's purely on premise, it's a cell inspection, but it doesn't allow any sandboxing. It also doesn't do any tunneling inspection or anything like that."
Earn 20 points
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Trustwave WebMarshal [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG). Cisco Umbrella is rated 8.8, while Trustwave WebMarshal [EOL] is rated 3.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Trustwave WebMarshal [EOL] writes "No support for cloud or large scale". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Trustwave WebMarshal [EOL] is most compared with .
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