Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs F5 BIG-IP Access Policy Manager (APM) comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and F5 BIG-IP Access Policy Manager (APM) based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth.""The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use.""I use Citrix DaaS to connect to devices.""It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution.""ICA/HDX optimization policies.""The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform.""The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with.""XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."

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"This is a product that is easy to install and integrate, and it is simple to use.""The performance of the solution is valuable.""We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it.""The most valuable feature is the virtual IP creation. It's our most frequently used feature.""In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.""Stickiness is the most valuable feature of the product.""The portal access was very good.""The product allows us to create customized portals for your users."

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Cons
"We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard.""I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps.""They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update.""The monitoring and management is in need of improvement.""There are a lot of shortfalls with supporting printing over XenApp.""When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying.""The video conferencing feature needs to be improved.""If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."

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"F5 BIG-IP Access Policy Manager has room for improvement in integration with other products.""The solution is quite costly.""Cloud services are something that F5 Access Policy Manager could do better""The initial setup was complex.""The price of this product can be improved.""We do not have knowledgeable support teams locally.""I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal.""In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side."

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Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "Recently, they have simplified the licensing"
  • "The product is very expensive."
  • "The tool is a little bit expensive."
  • More F5 BIG-IP Access Policy Manager (APM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:The most valuable feature is the virtual IP creation. It's our most frequently used feature.
    Top Answer:The tool is a little bit expensive. I rate the pricing a six out of ten.
    Top Answer:In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side. Feature-wise, sometimes when I log in to the GUI and want to see the… more »
    Ranking
    3rd
    out of 44 in Remote Access
    Views
    4,837
    Comparisons
    2,982
    Reviews
    23
    Average Words per Review
    592
    Rating
    7.5
    12th
    out of 44 in Remote Access
    Views
    1,065
    Comparisons
    883
    Reviews
    9
    Average Words per Review
    348
    Rating
    8.1
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    F5 Access Policy Manager
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    F5 BIG-IP Access Policy Manager (APM) is an access management proxy solution for managing global access to the enterprise networks, cloud providers, applications, and application programming interfaces (APIs). Through a single management interface, BIG-IP APM consolidates remote, mobile, network, virtual, and web access. 

    BIG-IP APM can also serve as a bridge between modern and classic authentication and authorization protocols and methods. For applications which are unable to support modern authentication and authorization protocols, like SAML and OAuth with OIDC, but which do support classic authentication methods, BIG-IP APM converts user credentials to the appropriate authentication standard supported by the application.

    BIG-IP APM Benefits:

    • Ease of use
    • Flexibility
    • Ability to integrate with other systems
    • Security features
    • Granular access control
    • Responsive and helpful support team

    BIG-IP APM Features:

    • Support for Identity Aware Proxy (IAP) enabling Zero Trust application access
    • Context-based authorization with dynamic L4/L7 ACLs
    • Integration with third-party MFA solutions
    • DTLS 2.0 mode for delivering and securing applications
    • SAML 2.0 identity federation support
    • Support for OAuth 2.0 authorization protocol
    • SSO support for classic authentication (Kerberos, header- based, etc.), credential caching, OAuth 2.0, SAML 2.0, and FIDO2 (U2F)
    • AAA server authentication and high-availability
    • Integration with leading IAM vendor products (Microsoft, Okta, Ping Identity)
    • BIG IP Edge Client and F5 Access integrate with VMware Horizon ONE (AirWatch), Microsoft Intune and IBM MaaS360
    • Risk-based access leveraging third-party UEBA and risk engines (HTTP Connector)

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BIG-IP APM users.

    Mahmmoud Rabie, Senior Site Reliability Engineer, writes that BIG-IP APM is "A highly stable solution for load balancing, but the initial setup is complex."

    Clyde LivingstonSenior Process Specialist at Telstra, says that BIG-IP APM is "Easy to use, useful access remotely, but lacking stability."

    Chris LamSenior Solution Consultant at Macroview Telecom Limited, states that BIG-IP APM is "Useful for remote access VPN and VPI integration with VMware.

    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Comms Service Provider27%
    Media Company18%
    Computer Software Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Financial Services Firm12%
    Computer Software Company12%
    Government11%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business46%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. F5 BIG-IP Access Policy Manager (APM)
    March 2024
    Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. F5 BIG-IP Access Policy Manager (APM) and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while F5 BIG-IP Access Policy Manager (APM) is ranked 12th in Remote Access with 13 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while F5 BIG-IP Access Policy Manager (APM) is rated 8.2. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream and Amazon WorkSpaces, whereas F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), Microsoft Remote Desktop Services and Auth0. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. F5 BIG-IP Access Policy Manager (APM) report.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.