We compared F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler based on our user's reviews in several parameters.
The F5 BIG-IP Local Traffic Manager (LTM) is praised for its efficient traffic distribution and excellent customer service, with users highlighting the product's positive return on investment. In contrast, Citrix NetScaler stands out for its robust load balancing capabilities, security features, and scalability. Users also appreciate the competitive pricing and responsiveness of the support team. Enhancements desired for F5 BIG-IP LTM include improved documentation and user interfaces, while Citrix NetScaler users seek improved scalability and compatibility with applications.
Features: F5 BIG-IP LTM excels in efficiently distributing traffic, managing load, enhancing application performance, and ensuring high availability. Citrix NetScaler stands out with robust load balancing, security features against DDoS attacks, secure remote access, and seamless scalability.
Pricing and ROI: The setup cost for F5 BIG-IP Local Traffic Manager (LTM) is described as easy and straightforward, without any complications. It offers flexible and customizable licensing options. Citrix NetScaler also has a straightforward and easy setup cost, with users mentioning its cost-effectiveness. It offers competitive and reasonable pricing and flexible licensing options., F5 BIG-IP LTM and Citrix NetScaler both offer favorable ROI according to user feedback. F5 LTM is valued for its contribution to business success, while Citrix NetScaler delivers positive outcomes and benefits for users.
Room for Improvement: The F5 BIG-IP Local Traffic Manager (LTM) could benefit from better documentation, more intuitive user interfaces, streamlined workflows, improved ease of use, more responsive customer support, and timely updates. In comparison, users of Citrix NetScaler desire improved scalability, more intuitive interfaces, enhanced documentation and support, and resolution of compatibility issues with certain applications.
Deployment and customer support: The user feedback for F5 BIG-IP Local Traffic Manager (LTM) indicates varying durations for establishing a new tech solution, with some users mentioning three months for deployment and an additional week for setup, while others mention a week for both. Citrix NetScaler users mention different timeframes for deployment and setup, emphasizing that both should be considered or that they may refer to the same period., The customer service for F5 BIG-IP LTM is highly commendable, with knowledgeable and responsive representatives. Users appreciate the prompt resolution of issues and professional support. Citrix NetScaler also provides satisfactory customer service with a helpful and responsive support team, offering effective solutions.
The summary above is based on 60 interviews we conducted recently with F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler users. To access the review's full transcripts, download our report.
"I like the monitoring ability as it enables me to identify when an internal (load-balanced) resource is having issues before it becomes a problem in production."
"This solution allows the user to easily scale out application delivery, and provides secure remote access."
"If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you."
"SSL Offload"
"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."
"It is a complete solution for those looking for an all-in-one."
"Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well."
"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."
"I've worked a little bit with iRules and it is amazing."
"BIG-IP can do anything. It's like a Swiss Army knife."
"The most valuable features are DNS, APM, and ASM. Additionally, it is easy to use and you have a lot of flexibility to use the solution within a network."
"It can determine if the system is going down, then route the traffic somewhere else."
"The configuration and integration into the AWS environment was pretty easy."
"The value and impact of using F5 BIG-IP LTM for application delivery control in our organization are significant."
"Routing and load balancing are its most valuable features."
"The most valuable features are the WAF and the big IP."
"We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process iss complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement."
"I would like to see support for scripting, like "iRule", which gives you the option to implement any configuration which is not available out of the box."
"Getting to use some of the advanced tools, even with the assistance of Citrix support, can be challenging."
"Development team's response time could be better."
"The vendor provides frequent patches, however, the security of the website has room for improvement."
"The security is okay, but the monitoring and reporting need improvement."
"I think the documentation should be improved."
"Citrix NetScaler has been recently acquired by another company and the support has been negatively impacted, the solution is at its end of life. The support for the solution could improve. The sales team needs to be improved."
"For a future release, I would like to see more features in the cloud."
"Right now, there are a lot of products within F5's portfolio. They acquired a couple of companies like NGINX and Volterra. Some features and technologies overlapped when this acquisition occurred. They need to refine it and come up with a single, proper solution. F5 should focus more on zero trust network access (ZTNA).They should be more focused on that framework because the industry is moving towards that. Everyone is talking about SASE and zero trust."
"It is a hardware load balancer, and its installation procedure is more complex than a software load balancer. There are pros and cons of using hardware load balancing. You have to have specific hardware deployed in your data center to activate this load balancer. They never came up with any software-based load balancing solution. It is all hardware-based."
"F5 BIG-IP LTM can improve on the SSL loading which includes the authentication of certificates. Although, most of these issues have been solved there are still some issue that persists."
"Lacking in free training to help users understand the product more, so they would know how to correctly use it. Like other vendors and their products, becoming more proactive is an area for improvement."
"My only point of contention would be that it is a little pricey."
"The logging features are too limited and do not give us a solid understanding of what's happening."
"This is a very expensive solution."
More F5 BIG-IP Local Traffic Manager (LTM) Pricing and Cost Advice →
Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews while F5 BIG-IP Local Traffic Manager (LTM) is ranked 1st in Application Delivery Controllers (ADC) with 116 reviews. Citrix NetScaler is rated 8.4, while F5 BIG-IP Local Traffic Manager (LTM) is rated 8.2. The top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". On the other hand, the top reviewer of F5 BIG-IP Local Traffic Manager (LTM) writes "Helps deliver applications to users in a reliable, secure, and optimized way". Citrix NetScaler is most compared with Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy, Loadbalancer.org and A10 Networks Thunder ADC, whereas F5 BIG-IP Local Traffic Manager (LTM) is most compared with Fortinet FortiADC, Microsoft Azure Application Gateway, NGINX Plus, HAProxy and A10 Networks Thunder ADC. See our Citrix NetScaler vs. F5 BIG-IP Local Traffic Manager (LTM) report.
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