We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and ISL Online based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ICA/HDX optimization policies."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
"The product is simple to set up, and its deep integration with Microsoft is also a valuable feature."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."
"The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
"The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue."
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"The most valuable feature is safety."
"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"Setting up the solution is easy and there's no maintenance involved."
"We can also monitor our systems at any time from practically anywhere."
"I personally really appreciate the file transfer feature as it is really easy to use."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V."
"There have been many issues with stability."
"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."
"Tech support can be slow if you do not receive help from the US representatives."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"The product should expand its capabilities for integrating with other environments."
"I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure."
"The video conferencing feature needs to be improved."
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"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"There could be a section in the menu describing the new features and changes."
"I would like to be able to access and manage all brands of smartphones."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"They need to better advertise the features."
"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."
"It would be helpful if they had iSupport for supporting Apple phones."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while ISL Online is ranked 15th in Remote Access with 9 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while ISL Online is rated 9.8. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of ISL Online writes "Easy to deploy, stable, scalable and safe". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas ISL Online is most compared with TeamViewer, ConnectWise ScreenConnect and Splashtop Remote Support. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. ISL Online report.
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