We performed a comparison between Citrix Web App and API Protection and Fortinet FortiWeb based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have good customer support."
"The work balancing applications are the most valuable feature."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The solution's technical support is good."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The deployment was very easy."
"The anti-defacement feature is very useful because it looks for web changes over time to protect pages."
"The most valuable feature in this solution is the ability to disseminate between the user entering some wrong value to the field, and a suspicious actor trying to exploit some known vulnerability."
"Some of the threat detection analytics and the filtering capabilities they give us for filtering a certain type of information that we don't want coming into the site are its valuable features. The analytics are pretty good in terms of being able to see what threats have been detected and mitigated, where they're coming from, and things like that."
"The most valuable feature of this solution is Fail-Open."
"The customers are very happy with this solution because of two things. First, the IPS integration with a web application is very tightly done on Fortinet. Second, the ease of use is there. The management interface or the GUI interface is very easy to use, configure, and manage. These are the two main valuable features. It supports integration with other Fortinet products. It also integrates very well with the firewall and sandboxing technology. They already have enough integration with different technologies. They have got a complete tech intelligence view of the whole product."
"It's easy to use and allows us to integrate solutions together."
"Fortinet FortiWeb has improved my organization by protecting our customer's web infrastructure environment."
"The product could be improved by making it easier to use and easier to implement."
"The configuration for its web application firewall is complicated."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"The reporting is not so good. They don't have an application to connect the logs."
"Citrix Web App and API Protection could improve in the area of licensing"
"The solution's pricing is a big concern and should be improved."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"Centralized management of multiple devices, and GUI improvement, could reduce the learning curve."
"The reporting could be optimized."
"They could improve their support a little bit for faster response time."
"It may be better if it were easier to create roles."
"Fortinet FortiWeb could improve data integration."
"We would like to know more about the integration with the hardware or security products, such as Gemalto, because we need to move to that point."
"When we look at the incident reports in the dashboard, they are available for a maximum duration of 24 hours. They should provide more time for the analysis and increase the duration of the availability of these reports. Currently, it gives the options for 5 minutes, 1 hour, and 24 hours. It would be excellent if there are more options for a longer time period. It may be configurable, but I don't know how to do it."
"The solution is not very scalable, to scale up would require another deployment with a new appliance and a change to the network."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while Fortinet FortiWeb is ranked 4th in Web Application Firewall (WAF) with 83 reviews. Citrix Web App and API Protection is rated 8.0, while Fortinet FortiWeb is rated 8.0. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Fortinet FortiWeb writes "Cost-effective, easy to configure, and works very well as a single solution for multiple environments". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, AWS WAF, Akamai App and API Protector and Imperva DDoS, whereas Fortinet FortiWeb is most compared with F5 Advanced WAF, Fortinet FortiADC, AWS WAF, Azure Web Application Firewall and Imperva Web Application Firewall. See our Citrix Web App and API Protection vs. Fortinet FortiWeb report.
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