We performed a comparison between Citrix Workspace and VMware Horizon Cloud based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The service dash and Workspace Environment Manager service are good features."
"Troubleshooting Citrix is pretty straightforward."
"The feature that I like is that it is fast."
"The price and user interface are great."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"It is stable, easy to scale, and provides secure remote access."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"Citrix Workspace can present desktop applications with ease, in an efficient and secure manner. The performance is good, it is a great piece of software."
"The product allows a VPN connection, adding extra value to its features."
"The tool remains pretty stable."
"The interface is much easier to use compared to Microsoft and other VDI vendors that are well known on the market. I like VMware so much more than the others. With Horizon Cloud, you don't need to spend a lot of money upfront to buy the infrastructure. You can use it the on the cloud, so it lowers the barriers to entry. It's easier to test it and get started. Some clients stay in the cloud, but others prefer to go on-premise. It depends on the nature of the client."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"I honestly liked the application itself because it was just like using a desktop. You could copy and paste, inside and outside, and you could use multiple monitors. You could access it anytime, anywhere, no matter whether you were in the office or out of the office. I could leave the office, go somewhere, go back in, and everything would be there. I could just leave it up and running. I absolutely love this feature in VMware Horizon Cloud."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop."
"It takes time to load."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"The ITSM adapters need to be enhanced."
"The product has a lot of bugs."
"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."
"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"The application remoting features have some room for improvement."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 25 reviews while VMware Horizon Cloud is ranked 10th in Virtual Desktop Infrastructure (VDI) with 9 reviews. Citrix Workspace is rated 8.6, while VMware Horizon Cloud is rated 8.4. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of VMware Horizon Cloud writes "Easy to use, stable, and scalable". Citrix Workspace is most compared with Microsoft Remote Desktop Services, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), VMware Workspace ONE, VMware Horizon View and Parallels Remote Application Server (RAS), whereas VMware Horizon Cloud is most compared with Microsoft Remote Desktop Services, VMware Horizon, Oracle VDI, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Login VSI. See our Citrix Workspace vs. VMware Horizon Cloud report.
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