Most Helpful Review
The service level and automated capacity manager functions allow us to control priorities, support SLA's and manage...
Consolidates our administration and reporting feeding it straight into ServiceNow, though I would like more reporting...
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
There are different add-ons, like the Self Service or Vision model. It all depends on what agents you have in your environment. We have a mainframe and Windows, and while I think SQL is free, SAP or anything beyond that has different connectors that might need a license.
SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do.
Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs.
Compared to AutoSys and ISE, OpCon was a lot cheaper to put in. AutoSys is hundreds of thousands of dollars to just install it because they don't have an interface into our system. You have to teach them what your system does.
The cost is based on the number of jobs. You pay for what you use. For us, the support cost is between €20,000 and €30,000 per year. It's too expensive.
This solution is slightly more expensive than our previous solution. Right now, we are paying about $40,000 a year. However, we think it's well worth the cost to keep things automated, reducing our staff.
The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out.
The total cost of ownership is about the same to our previous product. The costs are relatively similar.
Information Not Available
I have had no issues with the licensing.
The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for.
The licensing model is very flexible and very transparent... It's flexible for budgeting. I know what I need and I have licenses to cover those needs. If a project comes along that needs a new type of license or an added license, that would just be added to the project.
Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you.
BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS.
Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are.
The solution has no hidden costs. It helps me to plan forward into the future. I know that I can add another 100 or a thousand jobs, and that's how much it will cost me today.
The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices.
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Also Known As
|Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler|
|SMA Technologies||Compuware||Tidal Software|
Our founders met at NASA while they were solving some of the toughest IT issues in the world at that time. The work was challenging and required lots of repetitive tasks to maintain NASA’s mainframes and complex IT processes.
Believing that there had to be a better way, they formed SMA Technologies. Since that time, we have been working with the single purpose of unlocking our clients’ potential by streamlining their IT processes and helping employees be more productive by leveraging our automation platform, OpCon.
By freeing them from repetitive tasks, they can focus on doing the critical work that will help them drive the business. No matter the industry, from financial services to aerospace, we are there to help our customers use the power of automation to simplify complex IT issues, enabling them to solve their toughest business challenges.
ThruPut Manager automatically and intelligently optimizes batch processing. By balancing workload and improving batch throughput, ThruPut Manager delivers significant savings in software license fees and monthly licensing costs (MLC), and may allow you to defer expensive hardware upgrades. Systems programmers can use ThruPut Manager to: Better prioritize batch processing based on business-related policies and goals Automatically select the most urgent jobs first without system overload Verify jobs have the resources they need and proactively manage resource contention between jobs Minimize rolling 4-hour average (R4HA) processing peaks with or without “soft capping”.
Tidal is the world’s leading workload automation platform for hybrid, multi-cloud environments. It’s an enterprise-class single pane-of-glass product to help manage, automate, and orchestrate business processes, applications, data, middleware, and infrastructure across the enterprise. With more than 35 years of experience helping world-class companies optimize business value from their IT, Tidal has unparalleled subject matter expertise in digital automation. We invite you to see for yourself.
Accelerate digital transformation through workload automation
Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.
Learn more about Compuware ThruPut Manager
Learn more about Tidal Automation
|LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust||RBC|
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Financial Services Firm79%
Software R&D Company40%
Comms Service Provider7%
No Data Available
Financial Services Firm21%
Paper And Forest Products7%
Software R&D Company37%
Comms Service Provider14%
Financial Services Firm6%