We performed a comparison between Redwood Software - Workload Automation Edition and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Redwood Software - Workload Automation Edition is praised for its strong job definition capabilities, providing users with a wide range of options for constructing jobs. Tidal Automation is highly regarded for its exceptional job scheduling capabilities. Additionally, Tidal Automation offers a single pane of glass interface that makes it easier for users to manage and monitor workloads.
The users mentioned areas of improvement for Redwood including reporting features, monitoring and alert service, user interface, machine learning capabilities, and customer support. Tidal could benefit from improvements in the graphical user interface, pricing model, user interface intuitiveness, cloud/hybrid solution, reporting capabilities, and integration options.
Service and Support: Customers have generally positive experiences with Redwood Software's customer service, although there is potential for improvement. Tidal Automation's customer service receives high praise for being responsive, knowledgeable, and exceeding expectations. However, some customers mention that lower-priority items may occasionally be overlooked.
Ease of Deployment: The setup process for Redwood was difficult and took a lot of time, while Tidal Automation had a simple and straightforward setup. Redwood needed training for multiple teams and dealing with a decentralized structure, whereas Tidal only needed a few servers and a database. Redwood received mixed feedback on ease of understanding, while Tidal had useful documentation.
Pricing: Redwood Software has a higher setup cost compared to Tidal Automation. However, users find it worth the expense because of its valuable features and user framework. Redwood's pricing is notably lower than Control-M and UC4. Tidal Automation offers fair and predictable pricing, delivering good value in terms of functionality and support.
ROI: Redwood Software does not provide specific metrics on ROI. Tidal Automation has shown to bring cost savings, increased efficiency, and productivity for customers. Tidal Automation also offers reduced manual work, improved risk management, and integration capabilities.
Comparison Results: Redwood Software - Workload Automation Edition outperforms Tidal Automation. Redwood Software offers more advanced features, including robust job definition and building capabilities, error-handling capabilities, and integration with diverse systems.
"Our team was able to integrate it with the ITSM tool as well as security monitoring tools to make the incident creation process automatically feasible."
"It conjures simplicity from the depths of complexity, effortlessly shouldering burdensome workloads."
"Redwood is more flexible and we can schedule the tasks based on different time zones."
"It is very easy and easy to use, and minimal supervision is required to run it."
"This tool helps us to monitor the job related to SAP modules."
"The best feature I love about Redwood is the real-time event monitoring and alerting."
"Error handling and the recovery feature ensure that my job processes are not stopped if any error occurs."
"We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job."
"We use the solution for cross-platform and cross-application workloads. That's one of the core reasons we chose it. It's one of a few things in the industry that can be used for cross-platform integration."
"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."
"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."
"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."
"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."
"Tidal Automation allows organizations to automate complex workflows and processes, reducing the need for manual intervention and improving operational efficiency."
"It saves times due to automation. With some files, we do hundreds a day for a particular vendor. This would be hard to do manually. Also, the speed at which we can do this is excellent."
"The best feature of Tidal Workload Automation Software is its ease of integration with other systems, including ERP, CRM, and BI tools."
"There is a lack of resources and product documentation which, if included, would help to gain more knowledge about the application."
"We need the automatic creation of incidents for failed jobs."
"Redwood RunMyJobs should add more good features."
"The documentation for this product is limited, which can be improved in the future."
"The solution should have more focus on security standards."
"The dashboard provided can be made more visually appealing and could include more critical data that would help associates in one glance get the required information."
"The addition of machine learning capabilities could help Redwood Workload Automation Software better predict job and workflow performance, detect anomalies, and optimize operations based on historical data."
"Enhancing the user interface would make it more appealing and accessible to a wide range of users."
"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."
"There are several improvement points that our team has provided to the vendor."
"It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive."
"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."
"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."
"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."
"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."
"The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it."
Redwood RunMyJobs is ranked 3rd in Workload Automation with 30 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. Redwood RunMyJobs is rated 9.6, while Tidal by Redwood is rated 9.0. The top reviewer of Redwood RunMyJobs writes "Simple to use, increases CPU speed, and reduces the cost of machine time". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". Redwood RunMyJobs is most compared with Control-M, Stonebranch, AutoSys Workload Automation, Automic Automation Intelligence and ActiveBatch by Redwood, whereas Tidal by Redwood is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation, ActiveBatch by Redwood and Rocket Zeke. See our Redwood RunMyJobs vs. Tidal by Redwood report.
See our list of best Workload Automation vendors.
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