We performed a comparison between Control-M and OpenText Cloud Service Automation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."We are now able to deliver data to our data warehouses and dashboards promptly."
"It has multiple features. You can plan your execution in Control-M. It provides one single window where you can define workflows regardless of geographic boundaries and platforms. A batch process can be executed from this single window. It provides insights into your processes. Your business people will know what process they are running and what is the state of the process. Instead of knowing that they're not going to meet the SLA the next morning, the business people immediately know the changes in their process. Control-M is very easy. I can tell a non-technical person that this is how it works, and he would be able to easily understand it. Business people can understand the methodology of Control-M and the intuitive features that it has. It has a fantastic graphical user interface and is easy to understand. You just have to drag and drop but in a very intuitive way. Monitoring features are also good. It has different color coding schemes, which can help you to understand the status of your workflow. An operator who is not that technical and is just monitoring the status of the application can see by color-coding the status of a process. If anything goes wrong or a process is stuck, it gives you a hint. You can just right-click and see the logs and the output. Even if the system is not right there in the data center and is located somewhere else, you can monitor it right from there and see the workflows."
"Control-M is useful to automate all critical and non-critical processes. Using Control-M, we can automate application workflows as well as file transfers involved in application workflows. We can also use it to run batches related to applications. Automating these processes reduces the RTO and RPO, which helps in the case of failures. It also helps us to identify bottlenecks and take corrective measures."
"The solution is innovative. Specifically for the overseas and time differences, you can feel the efficiency of Batch Impact Manager on jobs, batch processing, and impact management. It works the best on these kinds of issues. It saves us time and money, which is important. We save a lot using Control-M."
"You can let users access the system and manage jobs: self-service."
"It provides a unified view where you can orchestrate and monitor all your application workloads and data pipelines. That's very important because with cloud, software as a service, edge computing, traditional data center, and legacy apps, there are all these environments. If you don't have that single pane of glass or that one place to look at, you're going to invest a lot of time and resources into tracking things down when they go wrong."
"It has certainly helped speed things up."
"We used Control-M's Python Client and cloud data service integrations with AWS and, as a feature, it was very customizable. It gave us a lot of flexibility for customizing whatever data maneuver we wanted to do within a pipeline."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The tool's most valuable feature is life cycle management."
"After we complete FTP jobs, those FTP jobs will be cleared from the Control-M schedule after the noon refresh. So, I struggle to find out where those jobs are saved. Then, we need to request execution of the FTP jobs again. If there could be an option to show the logs, which have been previously completed, that would help us. I can find all other job logs from the server side, but FTP job logs. Maybe I am missing the feature, or if it is not there, it could be added."
"A Control-M on-prem license is based on the number of jobs, which is the number of tasks a particular customer wants to have. These tasks have to be run within 24 hours window. For example, if you have a license for 100 jobs, you can run a maximum of 100 jobs in a 24-hour window. If your operations could not run 10 jobs, and they ran only 90 jobs, they just carry over to the next day, but the next day, they will have 110 jobs. Control-M asks you to buy those 10 more licenses because you were out of compliance in terms of the number of licenses. This is something that needs to be indicated in Control-M GUI so that customers know the number of licenses they're going to use in this time window. Their support and documentation should be improved. I am not that satisfied with their customer support. Sometimes, they don't have the answers. Their documentation is very poor. It is not well written, and it is not in a very logical manner. You can use it on Unix, Linux, Windows, and AIX, but it needs some improvement on iSeries. It needs a built-in mechanism inside the system to give you an option to restore from the last point of failure. If a process crashes, the Control-M needs to have a mechanism in iSeries where the process can be restored from the last point of failure."
"We would recommend modernizing the look and feel of Control-M. They also need to move towards more self-service and development in their environment. It's very antiquated."
"There's a lot of room for improvement and I think it can be more user-friendly."
"I am unsure if Control-M is compliant with Microsoft Azure environment integrations. We have some clients in Azure environments. Specifically, in Canada, government agencies and nonprofits mostly use Microsoft Azure."
"Sometimes, with technical support, they will take feedback, but you don't know where that feedback goes or if it proceeds along in the thought process."
"They can give more predefined plug-ins so that we don't have to create them."
"The report form and display function are weak; they are not very powerful."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
More OpenText Cloud Service Automation Pricing and Cost Advice →
Control-M is ranked 4th in Process Automation with 110 reviews while OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews. Control-M is rated 8.8, while OpenText Cloud Service Automation is rated 9.0. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform.
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