We performed a comparison between CrowdStrike Falcon and Netsurion based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: CrowdStrike Falcon stands out for its minimal impact on system performance, optimal resource utilization, and precise detection of threats. Netsurion delivers thorough and informative notifications and successfully identifies threats. Users praise its seamless incorporation of endpoint security measures. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options. Netsurion should focus on enhancing weekly reporting, utilizing internet options for enhanced security, and strengthening threat detection and response.
Service and Support: CrowdStrike Falcon's customer service is considered prompt and helpful. Netsurion's customer service has received mixed reviews, with some users expressing concerns about technical planning and the installation process.
Ease of Deployment: CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable. Netsurion's initial setup was described as easy, with clear instructions and packages provided. Reviewers appreciated the support and assistance from Netsurion. Netsurion guided the setup discussion based on business needs, making it easier to understand and implement.
Pricing: Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive. Netsurion is considered a good value for the money and competitive. Users say the solution’s pricing is transparent.
ROI: CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers. Netsurion offers actionable intelligence and eliminates the requirement for specialized staff, saving time and costs. Its managed SOC component also delivered substantial benefits to organizations.
Comparison Results: Our users prefer CrowdStrike Falcon over Netsurion. Users like its seamless and fast setup, lightweight design, precise threat detection, and robust defense against cyberattacks. They also value its integration capabilities, user-friendly dashboard, and dependable security.
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"The most valuable features are spam filtering, attachment filtering, and antivirus protection."
"It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"Microsoft 365 Defender is a stable solution."
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"The integration with other Microsoft solutions is the most valuable feature."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"The most valuable feature of CrowdStrike Falcon is its accuracy."
"I like the dashboard nature of it. Everything is clickable, linkable, and information is easy to obtain and find. How it presents that information is probably the biggest win as far as the information correlation aspect. The presentation of it is very good."
"Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously."
"CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"It has definitely minimized resources. When everything was on-prem, there was a lot more work maintaining it. One of the big value tickets: I don't have lists of hundreds of exceptions for certain applications that I have to maintain, add, delete, and move. The very nature of the product has lessened my workload considerably."
"I like the detection rates of mobile threats."
"Among CrowdStrike Falcon's most valuable capabilities are its UEBA and SOAR functionalities, along with its seamless integration with any other SIEM solution."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"Expediting incident response is really great."
"In the future, it would be beneficial for Microsoft to consider making the product more user-friendly or simplified for those who are interested in using it. Currently, it requires a high level of technical expertise, making it challenging for beginners or less experienced individuals."
"Intrusion detection and prevention would be great to have with 365 Defender."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"There could be a way to proactively monitor unusual activity ."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"The solution does not offer a unified response and standard data."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"I would like to see a more accurate integration and an option to check the local machine."
"This solution could be improved with greater scope for admins to make changes to the solution."
"There are some aspects of the UI that could use some improvement, e.g., working in groups. I build a group, then I have to manually assign prevention policies, update policies, etc., but there is no function to copy that group. So, if I wanted to make a subgroup for troubleshooting or divide workstations into groups of laptops and desktops, then I have to manually build a brand new group. I can't just copy a build from one to another. Additionally, in order to do any work within a group, I have to first do the work on the respective prevention policy page or individual policy page, then remove the group if the group is assigned to a different prevention policy, remove the prevention policy, and then add the new one in. So, it can get a little hectic. It would be easier if I could add and remove things from the group page rather than having to go into the policy pages to do it."
"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."
"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"
"CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
"I would also like to see the endpoint firewall component produce some level of logging and feedback."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
CrowdStrike Falcon is ranked 2nd in Extended Detection and Response (XDR) with 105 reviews while Netsurion is ranked 15th in Extended Detection and Response (XDR) with 24 reviews. CrowdStrike Falcon is rated 8.8, while Netsurion is rated 8.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Trend Vision One, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh. See our CrowdStrike Falcon vs. Netsurion report.
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We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
