We performed a comparison between CrowdStrike Falcon and Menlo Security Secure Web Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Detection and Response (EDR)."The product detects and blocks threats and is more proactive than firewalls."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The price is low and quite competitive with others."
"The most valuable feature is the analysis, because of the beta structure."
"The stability is very good."
"Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously."
"Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures."
"We haven't had any infections or down time."
"The EDR and XDR features have been most valuable."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"I like the detection rates of mobile threats."
"The solution is silent and sits on your system as one single agent."
"The most valuable feature is its threat analysis."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"FortiEDR can be improved by providing more detailed reporting."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The dashboard isn't easy to access and manage."
"The solution is not stable."
"The support needs improvement."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I would like to see a more accurate integration and an option to check the local machine."
"It does take more time to scan than other solutions."
"As the company has grown, the technical support has felt less personal."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"In the future release of CrowdStrike Falcon, they should add a sandbox feature."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"CrowdStrike Falcon needs to improve their host management system."
"Tighter integration around XDR could be included."
"The user monitoring could still be improved."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
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CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 105 reviews while Menlo Security Secure Web Gateway is ranked 19th in Secure Web Gateways (SWG) with 4 reviews. CrowdStrike Falcon is rated 8.8, while Menlo Security Secure Web Gateway is rated 9.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Menlo Security Secure Web Gateway writes "Secures users wherever they are and enable us to inspect SSL traffic, but we encountered too many issues". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Menlo Security Secure Web Gateway is most compared with Talon, Cisco Umbrella, Zscaler Internet Access, SentinelOne Singularity Complete and Fortinet FortiClient.
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