We performed a comparison between CyberArk Endpoint Privilege Manager and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of CyberArk Endpoint Privilege Manager is its high performance, it's the best identity security platform. The security is good. It's easy to showcase the feature and capabilities and compare it with other competitors. It competes well with other solutions. Additionally, it is a complete solution."
"The solution's technical support is good."
"I like that you can remove the admin rights from the user's computer and have control over the environment. That means you can delete the local admins and grant them proper privileges with the console. So, they will get proper permissions for applications they need, but we don't have to do it. In the domain where we don't have control, the user can only do specified actions, but not all of them."
"You can use it to strip users of their local admin rights and, at the same time, elevate applications for them."
"The solution allows me to give access and privileges to each user individually"
"What sets CyberArk apart is its continuous innovation, staying ahead of the competition."
"Users can scale the solution."
"The most valuable feature is that it does lifecycle management and that it will change to whatever the end target is."
"The most valuable feature is the rollback functionality, which is highly impactful. We can roll back deleted or compromised files. The Ranger feature is also interesting. It enables the solution to visualize the logs and assets that are not yet covered by the platform. Ranger also enables deployments and revisions. It doesn't always work, but it's effective 90 percent of the time."
"It has a one-click button that we can use to reverse all those dodgy changes made by the virus program and bring the system quickly back to what it was. That's one of the most important features."
"It has saved us from a couple of ransomware attacks already."
"The best thing is it has a secure shell command that you can use to get into any endpoint and do some jobs."
"The overall product quality is good."
"We opted for SentinelOne because it gives you visibility and control over all the devices on which you have the agent deployed. That is very valuable because, in the end, all the attacks enter only through one gateway, which is usually a user's computer."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
"It's a plug-and-play solution that works well with other out of box integrations that we have."
"One area that has room for improvement is in managing the credentials for network devices."
"Performance could be better. We have a couple of problems with CyberArk right now. One of the problems is performance in our environment. Support also takes a long time to respond. If the user already has local admin rights, then I can't collect any events in the console from this device. There are also some options in CyberArk that are not working properly, and are not helpful in this case. I can't collect any information to create a proper policy for the device. I have to investigate everything manually, or even disable the local admin from the device. I can collect the events only after this, and it's very time consuming. In my case, it's a waste of resources."
"Compared to other tools like Linux, this solution isn't as user-friendly."
"Can be improved by allowing computers to be excluded from policies."
"It is hard to deal with technical support if you are not certified."
"CyberArk is a pretty heavy solution."
"CyberArk Endpoint Privilege Manager is a perfect solution, but CyberArk Endpoint Privilege Manager for Linux has many issues. Another area for improvement in CyberArk Endpoint Privilege Manager, specifically for Windows, is that there's no way for you to check credential theft from a text file, such as a notepad file."
"We have had some major issues with the tool, but we have worked with the R&D teams and we have worked with support. There is room for improvement, especially on response times. But they're working on it and they're doing the best they can."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"With respect to product patches, it should have the ability to patch directly from SentinelOne, rather than be presented with a list and have to do it separately."
"We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it."
"My biggest complaint is that when you're logged into the console there is the Help section where you can review all the documentation. But when you log in to the support portal, there is documentation there as well. They need to sync those two into one place so that I don't have to search in two different locations for an answer."
"There is an area of improvement is agent health monitoring, which would give us the ability to cap and manage resources used by the SentinelOne agent. We had issues with this in our environment. We reached out to SentinelOne about it, and they were very prompt in adding it into their roadmap."
"It can be a little daunting at first. With the deep visibility feature, if I had more insights into how to troubleshoot things better, that would be helpful. Their documentation could be a lot better. It could be more in-depth."
"Security could always be better."
"The update process can be better. It is very easy to deploy, but over a long period, the updating process can be a little messy. In some EDR solutions, you end up with a very good mechanism to push new versions. It could do with a little work in that area. It is not particularly difficult, but it could do with a little work."
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CyberArk Endpoint Privilege Manager is ranked 6th in Privileged Access Management (PAM) with 26 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 176 reviews. CyberArk Endpoint Privilege Manager is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of CyberArk Endpoint Privilege Manager writes "Offers integrated solutions and expands its capabilities through strategic acquisitions". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". CyberArk Endpoint Privilege Manager is most compared with Microsoft Defender for Endpoint, BeyondTrust Endpoint Privilege Management, CrowdStrike Falcon, CyberArk Privileged Access Manager and VMware Carbon Black Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our CyberArk Endpoint Privilege Manager vs. SentinelOne Singularity Complete report.
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