We performed a comparison between CyberArk Privileged Access Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The key aspects of privileged access management are being able rotate passwords, make sure someone is accountable, and tie it back to a user (when the system is being used)."
"The threat analytics is an important feature."
"Because we now have the ability to grant access to management utilities like DNS Manager, Sequel Studio, and MMC, in a secure fashion, without system admins being required to continually reenter various passwords that are stored who knows where, it has really made the system admin's job much easier. It has made the PSM's job much easier. It has made the auditor's job and the security team's job and the access manager's job significantly easier, because we're able to move much more quickly toward a role-based access management system, and that is really streamlining the whole onboarding/offboarding management process."
"CyberArk Privileged Access Manager's main benefit is it provides secure access to our servers. There are features to capture the user activity, it provides video recording processing. If the users are logged in to the server, we can see what activities they are performing. It's a very nice tool for Privileged Access Management. They have plenty of useful services and the solution has fulfilled our needs."
"AIM has been a great help in automating password retrieval which removes the need for hard-coded credentials."
"It has a centralized page where you can manage everything. This makes work easier. You don't have to remember different module URLs or browser applications. It is very easy to get all the secure identities of other environments into a single page, which is very important for us as it helps a lot in terms of operations, e.g., reduces management time. This is a single page where you can manage all accounts and onboard them to the CyberArk. You can then secure and see passwords from everywhere. So, there is a single pane of glass where you can manage all the identities across environments as well as across different types of identities."
"We are utilizing CyberArk to secure applications, credentials, and endpoints."
"The regulation of accounts is by far the most needed and valuable part of the application."
"The product is relatively easier to use than other identity management products."
"It's a very useful tool that has improved our client's security, from day one."
"It offers a nice price. It's mid-range."
"It is easy to use, and does not requires an extensive programming or development background."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The solution could improve by adding more connectors."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"We would like to expand the usage of the auto discovery accounts feed, then on our end, tie in the REST API for automation."
"It is easily customized, and that customization makes it very easy to start trying to shoehorn the solution into roles it was never intended to fill."
"Having a centralized place to manage the solution has been something that I have always wanted, and they are starting to understand that and bring things back together."
"The greatest area of improvement is with the user interface of the Password Vault Web Access component."
"Initial setup is complex. Lots of architecture, lots of planning, and lots of education and training are needed."
"There is some stuff that we still have not fully integrated, which is our AIM solution. We are having all types of issues with it. I have been working with Level 3 support on it, but otherwise, from a functionality perspective, everything has been working except for the AIM solution."
"I find the API boring. I also faced issues while integrating with CA SSO."
"The development process to create this connector is not as easy as I would like."
"The reporting functions."
"The product works slowly while accessing cloud-native solutions."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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