We performed a comparison between CyberArk Privileged Access Manager and Fortra's Powertech Identity & Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."It is a robust product."
"It is scalable."
"When we started with RPA, there was a requirement that every credential and the bots themselves be protected through the PAM system. From the get-go, we've had CyberArk in the middle... We've got a pretty robust RPA implementation with our PAM platform. Users, bots, the credentials — everything is managed via our PAM solution."
"The technical support for this solution is very good. If I was to rate it on a scale of one to five, I would give it a five."
"We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"Allows secure, logged access to highly sensitive servers and services."
"It supports lots of requirements in the privileged access management area."
"Ensures accounts are managed according to corporate policies."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"Initially, there was a lot of hiccups, because there were a lot of transitions due to manual installations."
"New functionalities and discovered bugs take longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"The turnaround time for technical support is lengthy."
"Tech support staff can be more proactive."
"Report creation could be improved. The policies could be more customized."
"If we could have some kind of out-of-the box feature that you can simply say "no" so they don't have to go into a development mode, that would a really helpful feature."
"Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use."
"They need to provide better training for the System Integrator."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Fortra's Powertech Identity & Access Manager is ranked 39th in Privileged Access Management (PAM). CyberArk Privileged Access Manager is rated 8.8, while Fortra's Powertech Identity & Access Manager is rated 5.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Fortra's Powertech Identity & Access Manager is most compared with .
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