We performed a comparison between CyberArk Privileged Access Manager and IBM Security Verify Access based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The regulation of accounts is by far the most needed and valuable part of the application."
"It has helped from an auditing perspective identify who has access to privileged accounts."
"We are able to rotate credentials and have privileged account access."
"Automates password management to remove the human chain weakness."
"I find value in notifications from CyberArk when passwords fail verification and have other issues."
"The Vault offers great capabilities for structuring and accessing data."
"I appreciate the ease of use for support analysts."
"CyberArk has the ability to change the credentials on every platform."
"I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth."
"From the integration point of view, it supports SAML, OIDC, and OAuth. For legacy applications that don't have support for SAML and other new protocols, it provides single sign-on access to end-users. From the integration compatibility point of view, it is highly capable."
"The most valuable feature of IBM Security Access Manager, at least for my company, is multi-factor authentication. That's the only feature my company is using. The solution works well and has no glitches. IBM Security Access Manager is a very good solution, so my company is still using it."
"It's a good solution for identification and access management."
"Its stability and UI are most valuable."
"The solution has powerful authentification and authorization. It offers a good way to increase security."
"The tool provides a password vault, single sign-on, and multifactor authentication. It offers various authentication methods like fingerprint integration, one-time passwords, or tokens sent via email or SMS. This ensures secure access to your accounts by providing multiple authentication options."
"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"Having a centralized place to manage the solution has been something that I have always wanted, and they are starting to understand that and bring things back together."
"The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally."
"We would, of course, always prefer it if the pricing was cheaper."
"The web access piece needs improvement. We have version 9.5 or 9.9.5, and now we have to upgrade to version 10."
"The initial setup of CyberArk is a challenge if you do not have prior experience with it."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"They need to provide better training for the System Integrator."
"The user interface needs to be simplified, it's complex and not user-friendly."
"The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."
"What we'd like improved in IBM Security Access Manager is its onboarding process as it's complex, particularly when onboarding new applications. We need to be very, very careful during the onboarding. We have no issues with IBM Security Access Manager because the solution works fine, apart from the onboarding process and IBM's involvement in onboarding issues. If we need support related to the onboarding, we've noticed a pattern where support isn't available, or they don't have much experience, or we're not getting a response from them. We're facing the same issue with IBM Guardium. As we're just focusing on the multi-factor authentication feature of IBM Security Access Manager and we didn't explore any other features, we don't have additional features to suggest for the next release of the solution, but we're in discussion about exploring ID management and access management features, but those are just possibilities because right now, we're focused on exploring our domain."
"Configuration could be simplified for the end-user."
"They can improve the single sign-on configuration for OIDC and OAuth. That is not very mature in this product, and they can improve it in this particular area. OIDC is a third-party integration that we do with the cloud platforms, and OAuth is an authorization mechanism for allowing a user having an account with Google or any other provider to access an application. Organizations these days are looking for just-in-time provisioning use cases, but IBM Security Access Manager is not very mature for such use cases. There are only a few applications that can be integrated, and this is where this product is lagging. However, in terms of configuration and single sign-on mechanisms, it is a great product."
"The user interface for users and administrators could be improved to make it easier. Automating some functions could also be beneficial."
"There are a lot of areas that can be improved, but the main area is the lack of customization. You cannot easily customize anything in the product. It is not easy to tweak the functionality. It is challenging to change the out-of-the-box functionality."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while IBM Security Verify Access is ranked 10th in Access Management with 7 reviews. CyberArk Privileged Access Manager is rated 8.8, while IBM Security Verify Access is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of IBM Security Verify Access writes "Supports on-prem and cloud environments, has good integration capabilities, and is easy to adopt". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas IBM Security Verify Access is most compared with Microsoft Entra ID, Okta Workforce Identity, ForgeRock, F5 BIG-IP Access Policy Manager (APM) and PingID. See our CyberArk Privileged Access Manager vs. IBM Security Verify Access report.
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