Most Helpful Review
Researched CylancePROTECT but chose Cisco AMP for Endpoints: Targets issues more accurately, helping us to focus high-cost engineering resources more accurately
Researched Symantec End-user Endpoint Security but chose CylancePROTECT: Lightweight, does not require constant updates, and we have great trust in what it delivers
Find out what your peers are saying about CylancePROTECT vs. Symantec End-user Endpoint Security and other solutions. Updated: September 2020.
442,194 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Its most valuable features are its scalability and advanced threat protection for customers."
"I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The solution is pretty easy to scale."
"The solution is stable."
"On the management side, we liked the way it displays things."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The Application Guard and ByteGuard are useful features."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Has good RAM capacity for the power I need"
"I find it is the most reliable solution on the market."
"When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management."
"Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware..."
"The technical support is very good. They have an Indian support team, so there are no delays in receiving support."
"Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud."
"The fact that it has centralized management is the most valuable feature."
"Endpoint protection has improved our operations by protecting our servers from potential cyber threats."
"Threat protection has always worked well."
"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"The solution needs more in-depth analytics."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The security scripting needs improvement. It needs deeper security for scripting."
"The solution needs better dashboards that are easier to use."
"It should provide more details about the events that they have detected."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"It should have better support for Windows and Mac."
"I think the CPU dependence should be enhanced."
"There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation."
"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."
"Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"This latest version has proven unreliable for management and installation."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"This solution needs better compatibility with services and applications."
Pricing and Cost Advice
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"We would just add more if there are new users, but right now you just need one license for per user."
"I think that the price we are paying is good for what it is."
"The monthly fee is $55 USD per user."
"The product cost is about $5, per user, per month."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
"Each annual client license is around 1200 or 1600 INR."
"We pay on a yearly basis..."
"Compared to other products and brands here in Mexico, the price is okay, somewhere in the middle. Our solution is unique in that it can adapt to a variety of pricing and licensing constraints considering we have the corporate, government, and academic mandates. The"
"We receive a discounted price for this solution because we are a non-profit organization."
"The problem is Symantec is more expensive than other vendors."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
Questions from the Community
Top Answer: The solution's integration capabilities are excellent. It's one of the best features.
Top Answer: Nice to have URL management, password protection of the app, more details of the machine & user running the app.
Top Answer: The primary use case is for endpoint protection. For the larger deployments, we use it for our policy enforcement as… more »
Question: I'm building a next-gen AI powered threat intelligence platform. What's missing from existing sol...
Top Answer: Thank you I’m not really interested in being sold to. I’m asking about what works, what doesn’t and pricing models. I… more »
Top Answer: Has good RAM capacity for the power I need
Top Answer: We paid according to the number of endpoints that we have and it was approximately the same that we were paying for… more »
Top Answer: The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected.
Top Answer: Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into… more »
Top Answer: This solution has been installed within a LAN/WAN topology, with slightly more than 300 clients, give or take.
Compared 14% of the time.
Compared 11% of the time.
Compared 9% of the time.
Compared 7% of the time.
Compared 4% of the time.
Compared 18% of the time.
Compared 10% of the time.
Compared 10% of the time.
Compared 8% of the time.
Compared 2% of the time.
Compared 28% of the time.
Compared 7% of the time.
Compared 7% of the time.
Compared 7% of the time.
Compared 3% of the time.
Also Known As
|Symantec EPP, Symantec Endpoint Protection (SEP)|
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Cylance® is revolutionizing cybersecurity with products and services that proactively prevent, rather than reactively detect the execution of advanced persistent threats and malware. Our technology is deployed on over four million endpoints and protects hundreds of enterprise clients worldwide including Fortune 100 organizations and government institutions.
Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.
Learn more about Cisco AMP for Endpoints
Learn more about CylancePROTECT
Learn more about Symantec End-user Endpoint Security
|Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank||Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit||Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.|
Comms Service Provider7%
Computer Software Company27%
Comms Service Provider26%
Financial Services Firm14%
Computer Software Company28%
Comms Service Provider11%
Financial Services Firm8%
Computer Software Company31%
Comms Service Provider15%
See our list of best Endpoint Protection (EPP) for Business vendors.