We performed a comparison between CylancePROTECT and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product's initial setup phase is very easy."
"This is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The stability is very good."
"NGAV and EDR features are outstanding."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Has good RAM capacity for the power I need"
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"A user can continue to add endpoints and the solution will continue to perform well."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"On the management side, we liked the way it displays things."
"It is extremely simple to manage and deploy."
"The most valuable features of Symantec Endpoint Security are endpoint protection, antivirus, firewall, and policy creation."
"It's good at detecting signature-based stuff and stopping that."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"The best thing about Symantec is its ability to control our endpoints from a single point. You can manage the antivirus definitions, upgrades, remote scanning, etc., from one console."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
"The solution is not stable."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Making the portal mobile friendly would be helpful when I am out of office."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It should provide more details about the events that they have detected."
"CylancePROTECT's dashboard could be more user-friendly."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"They could improve on the false positives, reporting and whitelisting features."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The price for this EPP platform is expensive and could be improved."
"This solution is resource-heavy."
"It can maybe send notifications when there is an update and everything is successful."
"The stability was not the best. There were times when antivirus updates broke it. It wasn't necessarily self-updating - at least, not in terms of the virus signatures. It updated in terms of the executable files. Therefore, when Windows updates would come out, they often couldn't be installed, or the computer would hang due to the fact that the updates weren't compatible with the antivirus."
"Difficult to set up on older systems."
"It would be nice to see more antivirus features for USB control."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"Must push to EXE files to the endpoints."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. CylancePROTECT is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our CylancePROTECT vs. Symantec Endpoint Security report.
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