We performed a comparison between Darktrace and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Darktrace's most valuable features are that it understands the network environment and is able to trace the traffic and alert on anomalies."
"It is autonomous. So, it learns. It uses algorithms and AI to learn the common behavioral patterns on the network, and it is able to identify threats based on abnormal patterns."
"It is very stable and easy to use."
"A simple, powerful AI solution that just does all the work for you when you turn it on."
"The most valuable feature is that it gives us visibility of rogue traffic that is on the network."
"The active threat dashboard is the most valuable feature of this solution."
"Darktrace is very useful for us because it has a large number of models for detecting threats."
"Darktrace is very flexible."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The deployment capability is a great feature."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Darktrace is a closed technology, meaning we know very little about how it works, including the architecture, which is significant. As a result, when we implement the system and find we're getting many false positives, we have minimal insight into why it's happening and what we can do to fix it. We don't know how the solution is configured, the criteria for threats to be determined, or the product's inner workings. We understand that they have to ensure privacy and their copyright, but we want to see some documentation or public research into the security Darktrace provides."
"It's a very complex platform."
"It would be helpful if they could recognize incidents and simplify the customer's challenge to identify what is happening."
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"This product needs more in terms of prevention. The detection capabilities work well but once a threat has been detected, Darktrace should work to prevent it from doing anything malicious."
"Although we haven't detected any network threats since implementing Darktrace, we are unsure of its efficacy. It would be beneficial if the solution could offer additional details to the user regarding any potential or prevented threats. Additionally, there could be better search tools and integration."
"Darkforce could be improved in the range of the interface; how to interact with the actions it's taking or not taking."
"Needs to improve its collaboration with local partners."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"There's room for improvement regarding the time frame for retrieving emails."
"Several simulation options are available within 365, and the phishing simulation could be better."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"There is room for improvement with the UI."
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Darktrace is ranked 13th in Email Security with 65 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Darktrace is rated 8.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway and Cisco Secure Email. See our Darktrace vs. Microsoft Defender for Office 365 report.
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