We performed a comparison between Datadog and Google Cloud's operations suite (formerly Stackdriver) based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Users have favorable things to say in regards to Datadog's ease of use, convenient setup, useful dashboards, error reporting, log centralization, and troubleshooting features as well as the user-friendliness for development teams. It has a nice interface and is flexible. Google Cloud's operations suite is praised for its easy setup and monitoring capabilities. Datadog could enhance its usability, integration, user interface, learning curve, external website monitoring, SSL security, and setup complexity. Google Cloud's operations suite would benefit from extra metrics and tools, enhanced application logs, stability, improved logging functionality, and increased profiling capabilities.
Service and Support: The opinions about Datadog's customer service vary, with some users appreciating the quick and useful assistance they provide. However, there have been instances where support has been slow or unresponsive. Google Cloud's operations suite is known for its excellent technical support, although certain users have not required assistance from customer service.
Ease of Deployment: Datadog's initial setup is regarded as simple and uncomplicated, with help accessible from service providers or technical support. Google Cloud's operations suite (formerly Stackdriver) has a direct setup process managed by the DevOps team, with excellent documentation provided for assistance.
Pricing: Users have expressed mixed opinions regarding the setup cost of Datadog's product. Some find it to be expensive and confusing, and others feel that it is restrictive or unclear. Google Cloud's operations suite is viewed as a concern due to its pricing, although one user considers it to be very cheap.
ROI: Users have experienced varying levels of ROI with Datadog, with benefits such as time savings and reduced blind spots. On the other hand, Google Cloud's operations suite has consistently delivered a positive ROI for users.
Comparison Results: Datadog is the preferred choice when compared to Google Cloud's operations suite. Users appreciate Datadog's ease of use, convenient setup, useful dashboards, error reporting, log centralization, and troubleshooting features. They also value Datadog's user-friendliness for development teams, interface and integrations, flexibility, and observability.
"Excellent autocomplete for everything in the UI."
"The performance of Datadog is good."
"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
"I like that you can build out a dashboard pretty quickly. There are some things that come out of the box that you don't really need to do, which is great because they're default settings."
"Datadog has clear dashboards and good documentation."
"The monitoring functionality, in general, and tagging infrastructure are great."
"The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents."
"The most valuable aspect is the APM which can monitor the metrics and latencies."
"We find the solution to be stable."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"Google's technical support is very good."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"It's easy to use."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"I like the monitoring feature."
"Provides visibility into the performance uptime."
More Google Cloud's operations suite (formerly Stackdriver) Pros →
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"Datadog is so feature-rich that it is often hard to onboard new folks and tough to decide where to invest time."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
"As a new customer, the Datadog user interface is a bit daunting."
"We'd like Datadog to make the log storage cheaper."
"It could probably be a little bit of a better user experience."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"We have contact with many customers that cover many areas, so we have cases where the infrastructure administration could be improved."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It could be even more automated."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"It could be more stable."
"The logging functionality could be better."
"The product provides minimal metrics that are insufficient."
"Lacking sufficient operations documentation."
"It is difficult to estimate in advance how much something is going to cost."
More Google Cloud's operations suite (formerly Stackdriver) Cons →
More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while Google Cloud's operations suite (formerly Stackdriver) is ranked 24th in Application Performance Monitoring (APM) and Observability with 9 reviews. Datadog is rated 8.6, while Google Cloud's operations suite (formerly Stackdriver) is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Amazon CloudWatch, whereas Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Azure Monitor, Amazon CloudWatch, Grafana and Prometheus. See our Datadog vs. Google Cloud's operations suite (formerly Stackdriver) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best Log Management vendors, and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.